Most of the problems can be solved by restarting the Explorer, running the troubleshooting tool, or checking the system files. 1. Press Ctrl Shift Esc to open Task Manager, find "Windows Explorer" and restart; 2. Run the "Search and Start Menu" diagnostic tool in "Settings → System → Troubleshooting"; 3. Run the command prompt as an administrator, and execute the sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth commands to repair system files; 4. Open Device Manager to roll back, update or uninstall the graphics card driver to troubleshoot driver problems. In addition, you can try restarting your computer, checking for update patches, or testing third-party software interference in safe mode.
The Windows Start Menu cannot be opened or does not respond is a problem that many users have encountered. This problem is usually not a big problem, but it does affect the user experience. Let’s talk about the key points first: in most cases, restarting the Explorer, running troubleshooting tools or system file checks can be solved.

1. Restart "Windows Explorer" and try
Many people don't know that the Start menu is actually part of the Explorer. If it gets stuck, the entire start menu will not respond.

You can do this:
- Press
Ctrl Shift Esc
to open the task manager directly - Find the "Windows Explorer" item (under the "Process" tab)
- Right-click to select "Restart"
Doing this is equivalent to restarting the display core of the Start Menu and taskbar. If it is just a temporary stuck, it will usually return to normal.

2. Troubleshooting that comes with the operating system
Windows comes with some automatic repair gadgets, which can sometimes help you find out the problem.
The operation steps are as follows:
- Open Settings → System → Troubleshooting
- Find "Other Troubleshooting" or "Find Other Questions"
- Click the diagnostic tool in the "Search and Start Menu" and run it
This tool will check for common problems, such as index corruption, permission exceptions, etc., and try to fix them automatically.
3. Check whether the system files are corrupted
If the above method does not work, it may be that there is an error in the system file. At this time, you can use the system-owned commands to scan and repair.
How to operate:
- Open the command prompt as an administrator (you can enter "cmd" in the search bar and right-click "Run as administrator")
- Enter the following two commands, and then enter the next one after each execution:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
These two commands are used to scan system files and repair system images respectively. The execution time may be long. It is recommended to restart the computer after completion to see if there is any improvement.
4. Update or rollback the graphics card driver
You may not have expected that the graphics card driver will also affect the start menu. Especially when this problem occurs after you have recently updated the driver, you can consider falling back.
Operation method:
- Open Device Manager
- Expand Display Adapter
- Right-click the current graphics card → “Properties”
- You can select "Rollback Driver" or "Update Driver" in the "Driver" tab
If you are not sure if it is a driver problem, you can uninstall the current driver first, and then restart the system and let the default version automatically install the system.
Basically these common solutions. Sometimes the problem may come from temporary system errors, and a simple restart can be solved. If it is not complicated but is easy to ignore, it is system update patch conflict or third-party software interference. At this time, you can try to test it in safe mode.
The above is the detailed content of Windows start menu not working. For more information, please follow other related articles on the PHP Chinese website!

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