Reset the Microsoft Store via Settings by going to Apps > Installed apps, selecting Microsoft Store, clicking Advanced options, then Repair and Reset if needed. 2. If that fails, re-register the Store using PowerShell as admin with the command: Get-AppXPackage -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}. 3. Clear the Store cache manually by running wsreset.exe via Run. Start with wsreset, then try Settings reset, and use PowerShell only if necessary—most issues are resolved with the first two steps, and resetting does not remove installed apps but may log you out temporarily.
If the Microsoft Store isn't working properly—like apps won't install, it's loading slowly, or crashing—you can reset it to fix common issues. Resetting clears the cache and resets settings without removing your apps. Here's how to do it on Windows 10 and 11.

1. Reset Microsoft Store via Settings (Easiest Method)
This is the simplest and safest way to reset the Store:
- Press Windows I to open Settings.
- Go to Apps > Installed apps (or Apps & features in older versions).
- Search for Microsoft Store.
- Click on it, then select Advanced options.
- Scroll down and click Repair. Try this first—if it doesn’t work, move to Reset.
- Click Reset to clear the Store’s data and settings.
? This won’t delete your installed apps, but it will log you out of the Store temporarily.
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2. Re-register the Microsoft Store using PowerShell (If Reset Doesn’t Work)
Sometimes, the Store app itself gets corrupted. Re-registering it can help:
-
Press Windows X and select Windows PowerShell (Admin) or Terminal (Admin).
-
Paste the following command and press Enter:
Get-AppXPackage -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Wait for the process to complete (you won’t see much feedback, but no errors is good).
Restart the Microsoft Store and check if it works.
?? Make sure you're connected to the internet and running the command as administrator.
3. Clear the Store Cache Manually
The Store keeps a cache that can become corrupted. Clear it using the built-in troubleshooter tool:
- Press Windows R to open the Run dialog.
- Type wsreset.exe and press Enter.
- A black window will appear—wait about 10–15 seconds. The screen will flash, and a new Store window will open.
? This command clears the Store cache and restarts the app. It’s safe and quick.
Final Tips
- Make sure Windows is up to date (Settings > Windows Update).
- Check your internet connection—the Store needs stable access.
- If problems persist, try creating a new user profile or running the Windows Store Apps troubleshooter (Settings > System > Troubleshoot > Other troubleshooters).
Basically, start with wsreset
, then try resetting in Settings, and use PowerShell as a last resort. Most issues are resolved with the first two steps.
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