Why is Google Chrome crashing when I try to print?
Aug 02, 2025 am 09:18 AMUpdate Chrome to the latest version via Help > About Google Chrome to fix bugs causing print crashes. 2. Update or reinstall printer drivers by removing and re-adding the printer in system settings to resolve compatibility issues. 3. Test printing in Incognito Mode and disable extensions one by one to identify those interfering with the print process. 4. Clear cached data or create a new Chrome profile to eliminate profile corruption as the cause. 5. Disable hardware acceleration in Chrome Settings > System and restart the browser to prevent GPU-related conflicts. 6. Attempt printing different pages or save the page as a PDF first to determine if the issue lies with specific corrupted content. 7. Temporarily disable antivirus software and add Chrome to its exclusion list if security programs are blocking printing functions. Updating Chrome and printer drivers often resolves the issue, but systematically addressing each potential cause typically restores normal printing functionality.
Google Chrome crashing when you try to print can be frustrating, especially if you're in a hurry. While there’s no single cause that fits every case, several common issues are known to trigger this problem. Here’s a breakdown of the most likely reasons and what you can do about them.

1. Outdated Chrome Version
An outdated browser can have bugs that interfere with printing, especially with newer printer drivers or operating system updates.
What to do:

- Open Chrome and click the three-dot menu in the top-right corner.
- Go to Help > About Google Chrome.
- Chrome will automatically check for updates and install them if available.
- Restart Chrome after the update.
Keeping your browser up to date often resolves printing crashes because Google regularly patches known bugs.
2. Corrupted Printer Drivers or Settings
Chrome relies on your system’s printing subsystem. If the printer driver is outdated, corrupted, or incompatible, Chrome may crash when it tries to communicate with it.

What to do:
- Update your printer driver:
- On Windows: Go to Settings > Devices > Printers & scanners, remove your printer, then re-add it to trigger a fresh driver install.
- On macOS: Go to System Settings > Printers & Scanners, remove the printer, then click the " " to re-add it.
- Try using a different printer (if available) to see if the crash still happens. If not, the issue is likely with the original printer’s driver.
3. Conflicting Chrome Extensions
Some extensions, especially those that interact with PDFs or page content (like ad blockers or PDF tools), can interfere with the print process.
What to do:
- Open Chrome in Incognito Mode (Ctrl Shift N), which disables most extensions.
- Try printing in Incognito. If it works, an extension is likely the culprit.
- Go to chrome://extensions, and disable extensions one by one to identify the problematic one.
4. Corrupted Chrome Profile or Cache
Your user profile or cached data in Chrome might be corrupted, causing crashes during resource-intensive tasks like printing.
What to do:
- Clear browsing data:
- Go to Settings > Privacy and security > Clear browsing data.
- Choose "All time" and check "Cached images and files".
- Try creating a new Chrome user profile:
- Click your profile icon in the top-right > Add.
- Switch to the new profile and test printing.
5. Hardware Acceleration Issues
Chrome uses your computer’s GPU to speed up rendering, but this can sometimes conflict with printing functions.
What to do:
- Disable hardware acceleration:
- Go to Settings > System.
- Turn off "Use hardware acceleration when available".
- Restart Chrome and try printing again.
If printing works, you can leave it off or try re-enabling it later after updates.
6. Problem with Specific Web Page or PDF
Sometimes, the crash isn’t Chrome’s fault — it’s caused by a poorly coded webpage or a corrupted PDF.
What to do:
- Try printing a different page (e.g., google.com).
- If only one page crashes, the issue is likely content-related.
- Save the page as a PDF first (Print > Save as PDF), then open and print that file.
7. Antivirus or Security Software Interference
Some security software blocks Chrome from accessing printing functions, especially if they involve PDF generation.
What to do:
- Temporarily disable your antivirus/firewall (just long enough to test).
- If printing works, check your antivirus settings for browser or print blocking features.
- Add Chrome to the antivirus’s exclusion list if needed.
In many cases, simply updating Chrome and your printer driver solves the issue. If not, try printing in Incognito mode or disabling hardware acceleration — those two steps fix the majority of crashes.
Basically, it’s usually not Chrome itself, but something in the chain between Chrome, your OS, and your printer. Tackle it step by step, and you’ll likely get it working again.
The above is the detailed content of Why is Google Chrome crashing when I try to print?. For more information, please follow other related articles on the PHP Chinese website!

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