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Home Computer Tutorials Browser Microsoft Edge keeps closing unexpectedly

Microsoft Edge keeps closing unexpectedly

Jul 21, 2025 am 12:38 AM
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1. To turn off abnormal problems, you can first disable the extension to troubleshoot conflicts; 2. Clear cache and browse data to resolve file corruption issues; 3. Update Edge and system to fix potential bugs; 4. Reset or fix browser settings to restore the default state. Microsoft Edge unexpected shutdown is often caused by extension conflicts, cache corruption, software bugs or setting exceptions. Trying to disable extensions, clear data, update programs and reset settings in turn can usually be resolved, and pay attention to the resource usage of network environment and background process.

Microsoft Edge keeps closing unexpectedly

The problem of closing exceptions in Microsoft Edge is really annoying. This can happen when browsing web pages, switching tabs or even just opening the browser. There are many reasons for the problem, which may be extension conflicts, cache corruption, system compatibility issues, or background processes being killed by accident.

Microsoft Edge keeps closing unexpectedly

Let’s start from several common angles to see how to troubleshoot and solve this problem:


1. Check whether it is a crash caused by extension plug-in

Edge uses the Chromium kernel, and many extensions are installed from the Chrome store, but not all extensions can fit Edge perfectly. Some ad blocking or script plug-ins can easily cause the browser to be unresponsive or automatically close.

Microsoft Edge keeps closing unexpectedly

You can do this:

  • Open Edge and enter edge://extensions/
  • Temporarily disable all extensions
  • Restart the browser and see if there is an abnormal shutdown

If the shutdown frequency is significantly reduced or gone, you can enable expansion one by one to locate the "culprit".

Microsoft Edge keeps closing unexpectedly

2. Clear cache and browse data

Long-term use of the browser will generate a large number of cached files, which can sometimes be corrupted, causing the browser to run unstable.

Suggested operation steps:

  • Click the three dots in the upper right corner > Settings
  • Select "Privacy, Search and Service" on the left
  • Scroll down to find "Clear Browsing Data" and click to enter
  • Select "All Times" in the time range and check:
    • Cookies and other website data
    • Cache pictures and files
  • Click to clear

After completing, try restarting the browser and seeing if there is any improvement.


3. Update Edge and operating system

Sometimes the problems are actually caused by software bugs, and Microsoft usually fixes these problems in new versions.

How to do it:

  • Open Edge and click on the three dots in the upper right corner > Help and Feedback > About Microsoft Edge
  • The browser will automatically check for updates and prompt for installation
  • Restart the browser after installation

At the same time, it is necessary to ensure that the Windows system remains up to date, because Edge is deeply integrated with the system, and system updates may also affect its stability.


4. Try resetting or repairing Edge settings

If none of the above methods work, you can consider resetting the Edge settings to the default state.

Operation path:

  • Enter edge://settings/reset
  • Click "Restore settings to default values"

This operation will not delete basic data such as bookmarks and passwords, but will clear personalized settings, such as homepages, search engines, etc.

If you suspect that there is a problem with the program itself, you can also uninstall Edge through the "Apps" section in Windows settings and then reinstall it. However, note that Edge is a system component and manual uninstallation is generally not recommended.


Small details are added:

  • If you are using Edge in a corporate or school network environment, firewall or proxy settings may also cause the browser to exit abnormally. You can try another network environment test.
  • In addition, the task manager checks whether there are multiple Edge processes running. Sometimes the background process occupies too much resources and will cause the main window to be stuck or closed.

Basically, these common investigation directions are all about this. Although it is annoying to close unexpectedly in Edge, it is not a big problem most of the time. Try it step by step according to the above method and it should be able to solve it.

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