How to fix Chrome sound issues on a specific website
Aug 04, 2025 am 05:48 AMWhen Chrome sound cannot be played on a specific website, you should first check whether the website is muted and perform the following steps in turn: 1. Check whether there is a mute icon on the tab page, right-click "Unmute" or use "Website Settings" in the settings to ensure that the site is not blocked; 2. Make sure that the audio output device selected by the system is correct, try to switch the device to reset the audio path; 3. Clear browser data and reset site permissions, including deleting cookies and caches, and reset site permissions in the sound settings; 4. Update Chrome to the latest version and restart the browser and operating system, and temporarily disable extensions that may interfere with media playback.
Chrome sound not working on a certain website? It's a common issue, and it's usually not about the site itself — more often than not, it's how Chrome handles permissions or audio playback. Let's go through some practical steps to fix it.

Check if the Site Is Muted in Chrome
This is the most overlooked thing. Chrome lets you mute individual websites, and sometimes that setting gets changed without you realizing.
- Look at the tab — if there's a small speaker icon with a slash through it, that site is muted.
- Right-click the tab and choose "Unmute Site" .
- Alternatively, click the three dots in the top-right corner > Settings > Site Settings > Sound , and make sure the site isn't blocked.
Make Sure the Right Output Device Is Selected
Sometimes Chrome picks the wrong audio output device — especially if you use multiple monitors or have external speakers/headphones connected.

Here's what to do:
- Click the speaker icon in the bottom-right corner of your screen (on Windows) or the sound menu in the top bar (Mac).
- Make sure the correct output device is selected.
- Try switching to a different device and back again — this can sometimes reset the audio path.
You can also test this by playing sound on another tab or app. If other apps work but Chrome doesn't, try restarting Chrome after changing the output.

Clear Site Data or Reset Permissions
If Chrome has corrupted data or incorrect permissions for that particular site, it might block sound playback.
Try these steps:
- Go to chrome://settings/clearBrowserData
- Select "Cookies and other site data" and "Cached images and files"
- Set the time range to "All time" , then click Clear data
Then, go to chrome://settings/content/sound , and check if the site appears in the list. If it does, click the three dots next to it and choose Reset .
Update or Restart Chrome (and Your System)
Outdated versions of Chrome or your operating system can cause audio glitches.
- Make sure Chrome is up to date: go to Help > About Google Chrome
- If an update is available, Chrome will download and install it automatically — then you'll need to relaunch
- Also, restart your computer occasionally — background processes can interfere with audio
If you're using extensions like ad blockers or privacy tools, they can sometimes interfere with media playback. Try disabling them temporarily to see if that helps.
That's about it. Most of the time, one of these fixes will get the sound working again on that specific site. It's not complicated, but it's easy to miss one small step — like a muted tab or wrong output device.
The above is the detailed content of How to fix Chrome sound issues on a specific website. For more information, please follow other related articles on the PHP Chinese website!

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