First, check Chrome’s proxy settings and disable any manual proxy or setup script if not needed; second, disable extensions one by one or test in Incognito Mode to identify problematic add-ons; third, clear Chrome’s network settings by flushing socket pools and clearing DNS cache via chrome://net-internals; fourth, temporarily turn off IPv6 on your network adapter to rule out IP-related issues; fifth, check antivirus or firewall settings and disable HTTPS scanning or add Chrome to exceptions; sixth, reset Chrome settings to default via chrome://settings/reset to restore browser configuration; seventh, as a last resort, uninstall Chrome, delete leftover folders, and reinstall it fresh; finally, reset Chrome flags to default if experimental features are causing connectivity problems—most issues are resolved within the first few steps, with proxy and extensions being the most common causes, and the problem is typically isolated to Chrome’s environment rather than the internet connection itself.

If Google Chrome isn’t connecting to the internet while other browsers like Firefox, Edge, or Safari are working fine, the issue is likely specific to Chrome and not your overall internet connection. Here’s how to troubleshoot and fix it:

1. Check Chrome’s Proxy Settings

Chrome uses system-wide proxy settings, but sometimes they can get misconfigured.

Steps:

• Press Windows I to open Settings.
• Go to Network & Internet > Proxy.
• Under "Manual proxy setup," make sure "Use a proxy server" is turned OFF (unless you're required to use one).
• Also click "Use setup script" and ensure it's turned off unless needed.
• Restart Chrome and test.

? Sometimes malware or network policies enable proxy settings without your knowledge.

2. Disable Chrome Extensions

A faulty or misbehaving extension can block network access.

What to do:

• Open Chrome and type in the address bar: chrome://extensions/
• Toggle off each extension one by one and test the connection.
• Or, start Chrome in Incognito Mode (Ctrl Shift N) — extensions are disabled by default here.
• If it works in Incognito, an extension is likely the culprit.

Try disabling ad blockers, VPN extensions, or security tools temporarily.

3. Clear Chrome’s Network Settings (Reset Sockets, Cache, etc.)

Chrome maintains its own network stack, including DNS cache and socket pools.

Fix:

• Close Chrome completely.
• Reopen it and go to:

  chrome://net-internals/#sockets

• Click "Flush socket pools"
• Then go to:

  chrome://net-internals/#dns

• Click "Clear host cache"

This forces Chrome to refresh its network state.

4. Turn Off IPv6 (If Needed)

In some network environments, IPv6 misconfiguration can cause Chrome to hang.

Workaround:

• Temporarily disable IPv6 on your network adapter:
  • Open Control Panel > Network and Sharing Center > Change adapter settings
  • Right-click your active connection > Properties
  • Uncheck "Internet Protocol Version 6 (TCP/IPv6)"
  • Click OK and restart Chrome.

Test the connection. If it works, re-enable IPv6 later if needed — but this helps isolate the issue.

5. Check Antivirus or Firewall Settings

Some security software blocks Chrome specifically, especially if it suspects tampering or certificate injection (e.g., for HTTPS scanning).

Things to try:

• Temporarily disable your antivirus/firewall.
• See if Chrome connects.
• If yes, check the AV settings for HTTPS scanning or browser protection features.
• Consider adding Chrome to the exception list.

Common culprits: Kaspersky, Avast, AVG, Norton.

6. Reset Chrome Settings

If none of the above work, reset Chrome to default.

Steps:

• Go to:

  chrome://settings/reset

• Click "Restore settings to their original defaults"
• Confirm the reset.

This won’t delete bookmarks or saved passwords, but it will disable extensions and clear temporary data.

7. Reinstall Chrome (Last Resort)

If Chrome still won’t connect:

• Uninstall Chrome via Control Panel > Programs > Uninstall a program
• Delete leftover folders:
  • C:\Users\[YourName]\AppData\Local\Google\Chrome
  • C:\Users\[YourName]\AppData\Local\Google\Update
• Reinstall Chrome from http://ipnx.cn/link/28557060cef0f58b8d918a2f8eac053f

Bonus: Try Chrome Flags (Advanced)

Misconfigured experimental features can break connectivity.

• Go to:

  chrome://flags

• Click "Restore all to default"

Basically, the issue is almost never the internet itself — it's Chrome’s environment. Start with proxy and extensions, then move to network resets. Most cases are resolved in the first few steps.

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