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Table of Contents
1. Check if the connection is normal
2. Restart the Bluetooth module
3. Check trackpad settings or third-party application interference
4. Update the system or reset SMC/NVRAM
Home Computer Tutorials Troubleshooting how to fix mouse not working on mac

how to fix mouse not working on mac

Aug 02, 2025 am 04:31 AM

The mouse does not work on a Mac most often result from connection, setup, or system problems. 1. Check whether the Bluetooth or USB connection is normal, try to re-pair or replace the interface; 2. Reset the Bluetooth module to fix communication abnormalities; 3. Check the trackpad settings and eliminate interference from third-party applications; 4. Update the system or reset the SMC/NVRAM to solve the underlying problem; If the above steps are ineffective, it may be a hardware failure, and it is recommended to replace the mouse.

how to fix mouse not working on mac

It is really a headache to have a mouse suddenly not working on a Mac. Especially when you're busy working on files or making presentations. But don't worry, this problem is not a broken hardware, but a small problem in the system, connection or settings. The following common troubleshooting and solutions should help you solve most of the "mouse does not respond" situations.

how to fix mouse not working on mac

1. Check if the connection is normal

Whether it is a Bluetooth mouse or a wired USB mouse, the first thing to do is to confirm whether there is any connection problem.

  • Wireless/Bluetooth Mouse : Turn on the Bluetooth settings of your Mac (System Settings → Bluetooth) and see if your mouse appears as "Connected". If not, try disconnecting and re-pairing.
  • USB Mouse : Remove and change the interface, or plug it into another computer to confirm that the mouse itself is fine.
  • If you are using a multi-device switcher (such as KVM or Bluetooth sharing), it may also be stuck, you can restart the switcher or connect it directly to your Mac to check it out.

Sometimes, although Bluetooth connection shows "connected", communication has actually been disconnected. Reconnecting is the most direct way at this time.

how to fix mouse not working on mac

2. Restart the Bluetooth module

The Mac's Bluetooth module occasionally fails, causing peripherals to fail, including the mouse.

You can do this:

how to fix mouse not working on mac
  • Click the Bluetooth icon in the menu bar (if you don’t see it, you can turn on Bluetooth in the system settings and return to the desktop);
  • Press and hold the Option key and click the Bluetooth icon, and there will be an additional "Debug" menu;
  • Select "Reset Bluetooth Module";
  • Then reconnect your mouse.

This method is effective for many Bluetooth device abnormalities and will not affect other settings. It is worth a try.


3. Check trackpad settings or third-party application interference

Sometimes you think it's a mouse problem, but it's actually caused by system settings or some software.

  • Open "System Settings → Mouse and Trackpad" to make sure there are no options like "Ignore built-in trackpad" accidentally touched;
  • If you have installed software like BetterTouchTool, Karabiner that enhances gestures or keyboard control, they can sometimes cause abnormal mouse behavior. Try to exit these programs to see if there is any improvement;
  • You can also create a new user account to test whether the mouse is normal to rule out the possibility of corruption of the current user profile.

4. Update the system or reset SMC/NVRAM

If none of the previous methods are useful, you may need to have a deeper operation.

  • Update macOS : Go to "System Settings → Software Update" to check if there are any updates available. Some mouse driver issues will be fixed during system updates;
  • Reset SMC (System Management Controller) : Suitable for power supply, input devices and other underlying control exceptions. The reset methods of different models of Macs are slightly different. You can check the steps for the corresponding models on the Apple official website;
  • Reset NVRAM/PRAM : Turn on the power in the shutdown state and immediately press and hold the Option Command PR keys for about 20 seconds before releasing.

This type of operation generally does not cause data loss, but it is recommended that you save the work content before execution.


Basically these are the methods. Most of the time, step-by-step troubleshooting can solve the problem by starting from the connection. If you have tried all the steps but still can't work, it may be a mouse hardware problem. Let's try another one.

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