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Home Computer Tutorials Troubleshooting win 10 is not shutting down and hangs

win 10 is not shutting down and hangs

Aug 02, 2025 am 12:30 AM

To fix Windows 10 shutdown hanging issues, first disable Fast Startup and update or roll back drivers, as these are the most common causes. 1. Close unresponsive apps via Task Manager before shutting down. 2. Disable Fast Startup through Power Options. 3. Update or roll back problematic drivers in Device Manager. 4. Run the built-in Power Troubleshooter. 5. Install pending Windows Updates. 6. Scan for system file corruption using sfc /scannow and DISM commands. 7. Check Event Viewer logs for error clues. 8. Optionally, set non-essential services like Windows Search or Print Spooler to Manual startup. Most issues are resolved with these steps, but if the problem persists, perform a clean boot or repair install of Windows 10.

win 10 is not shutting down and hangs

Windows 10 not shutting down and hanging is a common issue that many users face. It usually happens due to background processes, driver conflicts, or system settings preventing the OS from closing properly. Here’s how to troubleshoot and fix it effectively.

win 10 is not shutting down and hangs

1. Check for Stuck or Unresponsive Apps

Sometimes, a program that’s not responding can stop Windows from shutting down.

  • Before shutting down, close all open applications manually.
  • Press Ctrl Shift Esc to open Task Manager.
  • Look under the Processes tab for any app using high CPU or marked as "Not Responding."
  • End those tasks before initiating shutdown.

Tip: Some apps (like OneDrive, Adobe, or updaters) run in the background even when minimized. Make sure they’re fully closed.

win 10 is not shutting down and hangs

2. Disable Fast Startup

Fast Startup is a feature meant to speed up boot time, but it can interfere with proper shutdowns.

Steps to disable:

win 10 is not shutting down and hangs
  • Press Win XPower Options.
  • Click Choose what the power buttons do.
  • Click Change settings that are currently unavailable (admin rights needed).
  • Uncheck Turn on fast startup (recommended).
  • Click Save changes.

After disabling, test a full shutdown to see if the issue persists.


3. Update or Roll Back Drivers

Outdated or faulty drivers—especially for storage, chipset, or GPU—can cause shutdown hangs.

  • Press Win XDevice Manager.
  • Look for any devices with a yellow warning icon.
  • Expand Disk drives, Display adapters, and System devices.
  • Right-click each → Update driver.
  • If the issue started recently, try Roll Back Driver if available.

Alternatively, visit your PC manufacturer’s website to download the latest drivers.


4. Run Power Troubleshooter

Windows includes a built-in tool to detect power-related issues.

  • Go to Settings → Update & Security → Troubleshoot.
  • Select Additional troubleshooters.
  • Run the Power troubleshooter.
  • Apply any recommended fixes.

This can automatically detect issues like misconfigured power plans or system delays.


5. Check for Windows Updates

Microsoft often releases patches for known bugs affecting shutdown.

  • Go to Settings → Update & Security → Windows Update.
  • Click Check for updates and install any pending ones.
  • Restart and test shutdown again.

6. Scan for System File Corruption

Corrupted system files can cause unexpected behavior.

Open Command Prompt as admin:

  1. Press Win XCommand Prompt (Admin) or Windows Terminal (Admin).
  2. Run:
    sfc /scannow
  3. After it finishes, run:
    DISM /Online /Cleanup-Image /RestoreHealth
  4. Reboot and test.

7. Check Event Viewer for Clues

If the problem persists, check logs to identify what’s causing the hang.

  • Press Win XEvent Viewer.
  • Go to Windows Logs → System.
  • Look for Error or Warning entries around the time of the failed shutdown.
  • Pay attention to services or drivers mentioned in the log.

This can help pinpoint whether it's a hardware, driver, or service issue.


8. Stop Problematic Services (Optional)

Some services (e.g., Windows Search, Print Spooler) can delay shutdown.

  • Press Win R, type services.msc, press Enter.
  • Look for services like:
    • Windows Search
    • Print Spooler
    • Superfetch (SysMain)
  • Double-click → Set Startup type to Manual (not Disabled, unless sure).
  • Test shutdown after.

Only do this if you suspect a specific service. Avoid disabling critical ones.


Most shutdown hangs are resolved by disabling Fast Startup or updating drivers. If none of the above works, consider performing a clean boot to isolate software conflicts, or a repair install of Windows 10.

Basically, it's not usually serious—but it's annoying. A few small tweaks usually fix it.

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