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Home Computer Tutorials Troubleshooting my win laptop is connected to power but the battery percentage is decreasing

my win laptop is connected to power but the battery percentage is decreasing

Aug 01, 2025 am 05:54 AM

Check if the charger is faulty or underpowered—use the original or a higher-wattage charger, as a lower-wattage one may not supply enough power during heavy usage. 2. Inspect for battery or charging circuit issues by restarting the laptop, updating BIOS and drivers, and running the Windows Power Troubleshooter. 3. Resolve driver or software problems by uninstalling the battery driver in Device Manager and restarting to let Windows reinstall it. 4. Reduce high power consumption by closing demanding apps, lowering brightness, and enabling power-saving mode to prevent overload on the charger. 5. Calibrate the battery or assess its age-related wear by fully charging, draining to 0%, then recharging, and check battery health via powercfg /batteryreport to compare design and full charge capacity; replace if degraded. Most cases of battery drain while plugged in are caused by an underpowered charger, hardware degradation, or software glitches, and can be diagnosed using these steps.

my win laptop is connected to power but the battery percentage is decreasing

If your Windows laptop is plugged in but the battery percentage is still going down, it can be confusing and frustrating. This shouldn’t happen under normal circumstances — when connected to power, the battery should at least hold its charge or charge up. Here are the most common causes and what you can do to fix it.

my win laptop is connected to power but the battery percentage is decreasing

? 1. Faulty or Underpowered Charger

Even if the laptop shows "Plugged in, charging," it might not actually be receiving enough power.

  • Check the charger wattage: Make sure you're using the original charger or one with equal or higher wattage (e.g., 65W, 90W). A lower-wattage charger (like a 45W USB-C charger on a power-hungry laptop) may not supply enough power, especially under load.
  • Symptoms: Battery drains slowly while plugged in during heavy tasks (gaming, video editing), but holds steady when idle.
  • Try this: Unplug and replug the charger, check for loose connections, and inspect the cable for damage.

? Example: If your laptop needs 65W but you're using a 45W phone charger, the laptop might draw more power than the charger can provide — so it uses the battery to make up the difference.

my win laptop is connected to power but the battery percentage is decreasing

? 2. Battery or Charging Circuit Issues

The battery itself might be failing or the charging circuit isn't working properly.

  • Signs of a failing battery:
    • Battery drains even when the laptop is off.
    • Sudden drops in percentage (e.g., from 60% to 20% instantly).
    • "Plugged in, not charging" message.
  • Try this:
    • Restart your laptop.
    • Update your BIOS and chipset drivers from the manufacturer’s website.
    • Run the built-in Windows Power Troubleshooter:
      • Go to Settings > System > Troubleshoot > Other troubleshooters > Power > Run.

?? 3. Driver or Software Problems

Outdated or corrupted battery drivers can misreport charging status.

my win laptop is connected to power but the battery percentage is decreasing
  • Fix the driver:
    1. Press Win X and select Device Manager.
    2. Expand Batteries.
    3. Right-click on Microsoft ACPI-Compliant Control Method Battery and choose Uninstall device.
    4. Restart your laptop — Windows will reinstall the driver automatically.

This often resolves phantom charging issues.


?? 4. High Power Usage Overloading the Charger

Even with a proper charger, extreme workloads can exceed power input.

  • Activities like gaming, video rendering, or using multiple external devices can draw more power than the charger supplies.
  • The system then uses battery to compensate, causing a slow drain.

? What to do:

  • Close heavy applications.
  • Lower screen brightness.
  • Use power-saving mode (Settings > System > Power & battery > Power mode > Best power efficiency).

?? 5. Battery Calibration or Age

Old batteries lose capacity and may not charge correctly.

  • If your laptop is over 2–3 years old, the battery may simply be worn out.
  • Try calibrating the battery:
    1. Fully charge to 100% (keep plugged in for 1–2 extra hours).
    2. Unplug and let it drain to 0% (shut down).
    3. Plug back in and charge to 100% uninterrupted.

This helps the system recalibrate its battery reading.


? Final Checks

  • Test with a different charger (same specs).
  • Try a different power outlet.
  • Check battery health:
    • Open Command Prompt as admin and run:
      powercfg /batteryreport
    • Open the report (usually saved at C:\battery-report.html) and check Design Capacity vs Full Charge Capacity.

If the full charge capacity is much lower than design, the battery is degraded and likely needs replacement.


Basically, if your laptop is plugged in but the battery is still dropping, it’s usually due to an underpowered charger, hardware wear, or a software/driver glitch. Start with checking the charger, then move to drivers and battery health. Most cases can be diagnosed with these steps.

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