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Home Computer Tutorials Troubleshooting how to fix 'windows could not complete the installation' loop on a new win pc

how to fix 'windows could not complete the installation' loop on a new win pc

Jul 31, 2025 am 07:54 AM

Force the PC to enter repair mode by interrupting the boot process three times, then use Troubleshoot > Advanced Options > Startup Repair. 2. If that fails, open Command Prompt and use diskpart to identify the system and Windows drive letters, then run bcdboot C:\Windows /s S: /f ALL (adjusting drive letters as needed) to rebuild the BCD. 3. Check BIOS settings: disable Fast Boot, enable Secure Boot, set storage mode to AHCI, and remove non-essential USB devices to rule out hardware incompatibility. 4. If the loop continues, perform a clean install using a bootable USB created with the Media Creation Tool by selecting Custom Install and deleting all partitions to start fresh. This process resolves the issue by fixing boot configuration or replacing corrupted installation files, ensuring a successful setup completion.

how to fix \

If your new Windows PC is stuck in a loop showing "Windows could not complete the installation. Undoing changes. Done. Preparing for first use...", it’s a frustrating but fixable issue. This usually happens during the final setup phase after a fresh install or out-of-box experience (OOBE). Here’s how to break the cycle.

how to fix

1. Force Shutdown and Trigger Repair Mode

The first step is to interrupt the loop and force Windows into recovery mode.

  • Hold the power button for 10 seconds to force shutdown — do this twice during the "Preparing for first use" screen.
  • On the third boot, Windows should detect startup issues and launch Automatic Repair.
  • Wait for it to load, then go to:
    • Troubleshoot > Advanced Options > Startup Repair

Let it run. If that fails, proceed to the next steps.

how to fix

2. Use Command Prompt to Fix BCD (Boot Configuration Data)

If Startup Repair doesn’t work, the BCD might be corrupted.

From Advanced Options:

how to fix
  • Go to Troubleshoot > Advanced Options > Command Prompt

Run these commands one by one:

diskpart
list volume

Look for the volume labeled "System" (usually small, ~100–500 MB, FAT32). Note its drive letter (often S: or C:).

Exit diskpart:

exit

Now rebuild the BCD:

bcdboot C:\Windows /s S: /f ALL

Replace C: with your Windows drive if different (e.g., if Windows is on D:, use D:\Windows).
Replace S: with your EFI/System Reserved drive letter.

This command reinstalls boot files to the system partition.

Close CMD and restart.


3. Check for Driver or Hardware Incompatibility

On new PCs, especially custom builds or OEM systems, the issue can stem from:

  • Incompatible storage drivers (e.g., NVMe on older Windows versions)
  • Fast Startup or Secure Boot misconfiguration
  • Faulty USB peripherals during setup

Try this:

  • Unplug all non-essential USB devices (printers, external drives, etc.)
  • Enter BIOS/UEFI (usually by pressing F2, F12, or Del during boot)
  • Ensure:
    • Secure Boot is Enabled
    • Storage Mode is set to AHCI (not RAID or IDE)
    • Fast Boot is Disabled temporarily

Save and reboot.


4. Clean Install Using a Working USB Installer

If the loop persists, the installation files may be corrupted.

You’ll need:

Steps:

  1. Create a bootable USB using the tool.
  2. Plug it into the problematic PC.
  3. Boot from USB (change boot order in BIOS if needed).
  4. When setup starts, do not select "Upgrade" — choose Custom Install.
  5. Delete all existing partitions on the drive (this wipes everything).
  6. Let Windows install fresh on the unallocated space.

This often resolves deep setup issues caused by partition misalignment or corrupted OOBE processes.


Final Notes

  • This loop is common on new hardware with newer SSDs or when Windows image integrity is compromised.
  • Microsoft has acknowledged similar bugs in certain Windows 10/11 builds during OOBE.
  • After a clean install, make sure to install latest drivers (especially chipset and storage) from the manufacturer’s website.

Basically, the key is to either repair the boot configuration or start fresh with a clean install. The BCD fix works in many cases — if not, a full reinstall usually does the trick.

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