Check the power adapter, cable, and outlet for damage or poor connection and try a different outlet or known-working charger; 2. Restart the laptop and verify charging status via Settings or the powercfg /batteryreport command to assess battery health; 3. Update or reinstall battery drivers through Device Manager and check for BIOS/firmware updates; 4. Run hardware diagnostics using manufacturer tools, check for overheating or swelling battery, and test operation without the battery if removable; 5. Consider battery replacement if it's over 2–3 years old — most issues are resolved by addressing simple faults in cables, drivers, or temporary system glitches, but seek professional help if under warranty or when hardware failure is suspected.
If your Windows laptop is plugged in but not charging, it can be frustrating — especially if you rely on it for work or study. The good news is, this issue is common and often fixable without professional help. Here’s what you should check and do, step by step.

? 1. Check the Power Adapter and Cable
Start with the basics — sometimes the problem isn’t with the laptop itself.
- Make sure the charger is firmly plugged in at both ends (wall outlet and laptop).
- Try a different power outlet — the outlet might be dead.
- Inspect the charger for frayed wires, bent pins, or damage.
- If possible, test with a known-working charger that matches your laptop’s voltage and wattage.
- Listen for a click or light up on the charging port — many laptops have an LED indicator.
? Tip: Some laptops (especially older models) won’t charge if the battery is completely drained unless you let them sit plugged in for 10–30 minutes first.
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? 2. Restart Your Laptop and Check Battery Status
Sometimes, the OS just gets confused.
- Restart your laptop while it's plugged in.
- After rebooting, go to Settings > System > Power & battery > Battery usage.
- Look for a message like “Plugged in, not charging” or check the charging icon in the system tray.
You can also open Command Prompt and type:

powercfg /batteryreport
This generates a battery health report (saved as a file). Open it in your browser and check:
- Design capacity vs. full charge capacity — if it's very low, your battery may be worn out.
- Charging state — confirms if it’s actually charging or not.
?? 3. Update or Reinstall Battery Drivers
Windows sometimes misreports charging status due to driver issues.
- Press Win X > Device Manager.
- Expand Batteries.
- Right-click on Microsoft ACPI-Compliant Control Method Battery and select Uninstall device.
- Restart your laptop — Windows will reinstall the driver automatically.
After reboot, check if charging resumes.
? Pro tip: Also check for firmware or BIOS updates from your laptop manufacturer’s support site — outdated firmware can cause charging issues.
? 4. Test for Battery or Hardware Problems
If none of the above works, the issue might be hardware-related.
- Try booting without the battery (if removable): Unplug, remove battery, plug in, and power on. If it runs on AC only, the battery may be dead.
- For non-removable batteries: Use a hardware diagnostic tool:
- Dell: Dell Diagnostics
- HP: HP Support Assistant > Hardware Diagnostics
- Lenovo: Lenovo Vantage > Hardware Scan
- Look for overheating — laptops often stop charging if too hot.
- Check for swelling battery — if the bottom case is bulging, stop using it immediately.
Summary: What to Do When Laptop Is Plugged In But Not Charging
- ? Check the charger and outlet
- ? Restart and verify battery status
- ? Reinstall battery drivers in Device Manager
- ? Run hardware diagnostics
- ? Consider battery age — if over 2–3 years, it may need replacement
Most of the time, it’s a simple fix — a bad cable, driver glitch, or temporary power hiccup. If all else fails and your laptop is under warranty, contact the manufacturer. If not, a local repair shop can test the charging port and battery more deeply.
Basically, don’t panic — start simple, work your way up.
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