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Table of Contents
Ensure network discovery and file sharing are enabled
Check sharing permissions and user permissions
Try to access the shared device through an IP address
Check firewalls and third-party antivirus software
Is SMB 1.0 disabled?
Home Computer Tutorials Troubleshooting How to fix 'Can't access shared folder' in Windows 10?

How to fix 'Can't access shared folder' in Windows 10?

Jul 29, 2025 am 03:52 AM

To solve the problem that Windows 10 cannot access shared folders, you can try the following methods in turn: 1. Enable network discovery; 2. Enable file and printer sharing; 3. Turn off if password protection is not required on the LAN; 4. Restart Explorer or computer; 5. Check and correctly set the sharing permissions and user permissions to ensure that you have permission to access the corresponding folder.

How to fix \

If you encounter the problem of "unable to access shared folders" when using Windows 10, don't worry, this is actually a common network sharing failure. Most of the time it is not a big problem, but it does affect efficiency. Below are some practical troubleshooting and solutions that will help you locate and fix the problems directly.

How to fix

Ensure network discovery and file sharing are enabled

Windows sometimes turns off network discovery and sharing by default, especially in "public network" mode.

  • Open Control Panel > Network and Internet > Network and Sharing Center
  • View the current network type (public/dedicated)
  • If it is "public", it is recommended to change it to "dedicated" mode (can be modified in "Settings> Network and Internet> Status")

Then go to "Advanced Sharing Settings":

How to fix
  • Enable network discovery
  • Enable file and printer sharing
  • Turn off password protection if not required on the LAN (for home users)

After the modification, restart the Explorer or computer to see if it can be accessed normally.


Check sharing permissions and user permissions

Sometimes, although you can see a shared device, you can't enter a certain folder, because the permissions are not opened correctly.

How to fix
  • Right-click the folder you want to share > Properties > Share Tab
  • Click "Advanced Sharing", check "Share this folder", and then click "Permissions"
  • Add Everyone user and give Read or Change permissions (as needed)

In addition, the Windows folder itself has NTFS permissions, and you must also ensure that the remotely accessed account has permissions:

  • Check whether there is a corresponding user or group (such as Everyone) in the "Security" tab. If not, you can add and assign permissions

Try to access the shared device through an IP address

Sometimes there will be problems directly accessing through the "network", especially when the system cannot find the other party's computer name.

You can try:

  • Press Win R on the target computer, enter cmd and press Enter
  • Enter ipconfig and find the IPv4 address (for example: 192.168.1.100)
  • Return to the original computer, enter \\IP地址in the resource manager address bar (for example: \\192.168.1.100 ) to try to open it

Bypassing computer name resolution in this way can often solve the problem.


Check firewalls and third-party antivirus software

Windows firewalls or other third-party security software may block SMB protocol communication.

You can temporarily close the firewall:

  • Open Control Panel > Windows Defender Firewall
  • Click "Enable or Turn off Windows Defender Firewall" on the left
  • Temporarily turn off firewalls of all network types

If the problem is solved, it means it is a problem with the firewall rules, and the rules can be further adjusted or related services can be released.


Is SMB 1.0 disabled?

Some old devices or NAS still rely on SMB 1.0, while Windows 10 no longer enables this protocol by default.

The inspection steps are as follows:

  • Open Control Panel > Programs
  • Click "Enable or Turn off Windows Features"
  • Check whether “SMB 1.0/CIFS Client” is checked, and if not, check it

However, if you do not have to use old devices, it is recommended to keep it off because SMB 1.0 has security risks.


Basically, these common causes and solutions are all there. Many situations are caused by the superposition of multiple small problems, such as the permissions are not opened, the firewall is blocked, the network type is incorrect, etc. Check it one by one and you should be able to restore normal access.

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