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Table of Contents
1. Make sure Gmail is set as the default mail application
2. Enable protocol processing permissions in Chrome
3. Manually trigger Gmail registration mailto: protocol
4. Force jump to Gmail using extension
Home Computer Tutorials Browser How to fix Chrome not opening mailto: links in Gmail

How to fix Chrome not opening mailto: links in Gmail

Jul 17, 2025 am 12:10 AM
chrome mailto

The main reason Chrome does not open the mailto: link directly in Gmail is that the default mail client is not set correctly or Gmail is not registered as an application that handles the mailto: protocol. Solutions include: 1. Set Gmail as the default mail application in Windows settings; 2. Enable Gmail protocol processing permissions in Chrome and set to default; 3. Manually click on mailto: link to send Gmail to register the protocol; 4. Use Chrome plug-in such as Mailto: for Gmail to force jump. In most cases, it can be solved through system and browser settings, and the plug-in can be used as a backup solution.

How to fix Chrome not opening mailto: links in Gmail

Chrome does not open the mailto: link directly in Gmail, this problem is actually quite common. The reason is usually that the browser does not set the default mail client correctly, or that Gmail is not registered as an application that handles the mailto: protocol. Here are some practical solutions to help you solve this problem.

How to fix Chrome not opening mailto: links in Gmail

1. Make sure Gmail is set as the default mail application

Windows systems have a "default app" setting that contains the selection of the mail client. If the settings are not correct here, Chrome does not know which program to use to handle the mailto: link.

Operation steps:

How to fix Chrome not opening mailto: links in Gmail
  • Open Settings > Apps > Default Apps
  • Scroll down to find the "Mail" item
  • Click the current default application (probably Outlook or other) and select Gmail as the default

After setting this way, when clicking on the mailto: link in the web page, the system will call Gmail to process it.


2. Enable protocol processing permissions in Chrome

Chrome sometimes limits the permissions of websites to handle specific protocols (such as mailto:) and needs to be enabled manually.

How to fix Chrome not opening mailto: links in Gmail

Operation steps:

  • Open Chrome address bar and enter: chrome://settings/handlers
  • Find the Registered Agreement Handler section
  • Check if there are any mailto entries for Gmail
  • If so, click on the three dots on the right and select "Set as Default"

If you don't see Gmail, you can try the following method to get it to re-register.


3. Manually trigger Gmail registration mailto: protocol

If you have never let Gmail handle the mailto: link before, it may not have registered itself as an available client.

Operation method:

  • Open Gmail in Chrome
  • Click any mailto: link (you can find any test link on the webpage)
  • The browser will pop up: "Are you allowed this site to open the mailto: link?"
  • Check "Always Allow" and then click "Allow"

At this time, Gmail will be registered into the protocol handler and become one of the default options.


4. Force jump to Gmail using extension

If none of the above works, consider using some lightweight Chrome plugins to force the mailto: link.

Recommended plugins such as:

  • Mailto: for Gmail
  • MailTo GMail Link Fix

These plugins usually do not require complicated configuration after installation, and automatically redirect the mailto: link to the Gmail page.


Basically these are the methods. Sometimes the problem may be because the permissions are not opened or registered. Check the default application and Chrome settings, and most cases can be solved. If it really doesn't work, use plug-ins to protect the situation.

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