Run the Windows Store Apps Troubleshooter via Settings to automatically fix common issues. 2. Reset the Microsoft Store cache by running wsreset.exe. 3. Ensure a stable internet connection and disable VPNs or proxies if needed. 4. Sign in with a Microsoft account instead of a local account. 5. Update Windows and the Microsoft Store app. 6. Re-register the Store using PowerShell with the provided command. 7. Correct date, time, and region settings to ensure proper authentication. 8. Temporarily disable antivirus or firewall to check if they’re blocking the Store. Most download errors are resolved by addressing cache, permissions, or connectivity issues, and the Store typically works again after applying these fixes.
Microsoft Store download errors can be frustrating, especially when you're trying to install apps or updates. The good news is that most of these issues can be resolved with a few straightforward troubleshooting steps. Here’s how to fix common Microsoft Store download errors.

1. Run the Windows Store Apps Troubleshooter
Windows includes a built-in troubleshooter designed specifically for Microsoft Store problems.
- Press Windows I to open Settings.
- Go to System > Troubleshoot > Other troubleshooters.
- Find Windows Store Apps, click Run, and follow the on-screen instructions.
- Restart your PC after the process completes and try downloading again.
This tool automatically detects and fixes common issues like corrupted caches or permission errors.

2. Reset the Microsoft Store Cache
A corrupted cache is one of the most common causes of download failures.
- Press Windows R, type
wsreset.exe
, and press Enter. - A black window will appear and disappear after a few seconds.
- This command clears the Store’s cache and reopens the Microsoft Store.
Wait for the Store to reload, then try your download again.

3. Check Your Internet Connection
Poor or unstable internet can interrupt downloads.
- Make sure you’re connected to a stable network.
- Try switching from Wi-Fi to Ethernet (or vice versa) if possible.
- Temporarily disable any VPN or proxy services.
- Test your connection by visiting other websites or downloading files from other sources.
If your internet is fine, move on to the next step.
4. Sign In with a Microsoft Account
The Microsoft Store requires a valid Microsoft account for most downloads.
- Open Settings > Accounts > Your info.
- Make sure you’re signed in with a Microsoft account (not a local account).
- If you're on a local account, click Sign in with a Microsoft account and follow the prompts.
After signing in, restart the Store and retry the download.
5. Update Windows and the Microsoft Store
Outdated system components can cause compatibility issues.
- Go to Settings > Windows Update and install any pending updates.
- After updating, open the Microsoft Store and check for updates:
- Click your profile icon in the top-right.
- Select Downloads and updates > Get updates.
Make sure both the OS and the Store app are up to date.
6. Re-register the Microsoft Store (via PowerShell)
If the Store is still not working, re-registering it can help.
- Right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
- Paste the following command and press Enter:
Get-AppXPackage -AllUsers -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- Wait for the process to complete (you won’t see any confirmation if it works).
- Restart your computer and open the Store.
7. Check Date, Time, and Region Settings
Incorrect system time or region settings can interfere with Store authentication.
- Press Windows I, go to Time & Language > Date & time.
- Ensure Set time automatically and Set time zone automatically are on.
- Also, verify that your region under Language & region is correct.
Mismatched settings can block downloads even with a stable connection.
8. Temporarily Disable Antivirus or Firewall
Sometimes third-party security software blocks Store traffic.
- Disable your antivirus or firewall temporarily (be cautious online while doing this).
- Try downloading from the Store again.
- If it works, add an exception for the Microsoft Store in your security software instead of leaving it disabled.
Final Notes
Most Microsoft Store download errors are fixable without needing a system reset. Start with wsreset.exe
and the troubleshooter—they solve the majority of cases. If those don’t work, go through the other steps one by one.
If none of the above helps, consider creating a new user profile to test if the issue is account-specific.
Basically, it's a mix of cache, permissions, and connectivity—fix one, and the Store usually starts working again.
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