


Update or reinstall the keyboard driver via Device Manager and check for Windows updates. 2. Clean sticky or dirty keys using compressed air and a lightly dampened cotton swab, avoiding force or removal of keys. 3. Disable Filter Keys, Sticky Keys, or Toggle Keys in Settings > Accessibility > Keyboard. 4. Ensure the correct keyboard layout is selected by pressing Win Space or checking Language settings. 5. Test with an external USB keyboard to determine if the issue is hardware-related; consider professional repair if internal damage is suspected. 6. Run a malware scan and test in Safe Mode to rule out software conflicts. Start with simple fixes like cleaning and settings checks, then proceed to driver and hardware troubleshooting—if all fail, the problem is likely hardware damage requiring repair or external keyboard use.
Some keys on your laptop keyboard may not work in Windows due to a mix of hardware, software, or system settings issues. It’s a common problem, but the cause can vary. Here are the most likely reasons and what you can do about them:

1. Keyboard Driver or Software Issues
Windows relies on keyboard drivers to communicate with your laptop’s built-in keyboard. If the driver is outdated, corrupted, or misconfigured, certain keys might stop responding.
What to try:

-
Update or reinstall the keyboard driver:
- Press
Win X
and select Device Manager. - Expand Keyboards, right-click your keyboard (usually labeled Standard PS/2 Keyboard or similar), and choose Uninstall device.
- Restart your laptop—Windows will automatically reinstall the driver.
- Press
- Check for Windows updates, as they often include driver fixes.
2. Sticky or Dirty Keys (Hardware Issue)
Dust, crumbs, or liquid spills can cause keys to stick or stop working. This is especially common in frequently used keys like Enter, Shift, or Spacebar.
What to try:

- Turn off the laptop and gently clean around the affected keys using compressed air.
- Use a soft brush or cotton swab lightly dampened with isopropyl alcohol to clean the keycaps.
- Avoid using excessive force or liquids.
Note: Don’t remove laptop keys unless you’re experienced—many are not designed to be taken off and can break.
3. Filter Keys or Accessibility Settings Are Enabled
Windows has a feature called Filter Keys that ignores brief or repeated keystrokes, which can make it seem like keys aren’t working.
How to check:
- Go to Settings > Accessibility > Keyboard.
- Make sure Filter Keys is turned off.
- Also check if Sticky Keys or Toggle Keys are enabled and disable them if not needed.
4. Keyboard Layout or Language Settings Are Wrong
If your keyboard layout is set to a different language (e.g., US vs. UK), some keys may produce unexpected characters or appear non-functional.
Fix it:
- Press
Win Space
to cycle through installed keyboard layouts. - Go to Settings > Time & Language > Language & Region, and ensure the correct keyboard layout is selected for your region.
5. Hardware Failure or Internal Damage
If only specific keys don’t work and cleaning/software fixes don’t help, there could be internal damage to the keyboard’s circuitry or ribbon cable.
What you can do:
- Test with an external USB keyboard. If it works fine, the issue is likely with the built-in keyboard.
- If under warranty, contact the manufacturer.
- For older laptops, consider professional repair or using an external keyboard.
6. Malware or Conflicting Software
Rarely, malware or background applications (especially keyboard macros or gaming software) can interfere with normal keyboard input.
To rule this out:
- Run a full system scan with Windows Defender or a trusted antivirus.
- Boot into Safe Mode and test the keyboard— if keys work there, a third-party app is likely the culprit.
Basically, start with the simplest fixes: clean the keys, check accessibility settings, and restart. If that doesn’t help, move to driver updates and system settings. If nothing works, it may be a hardware issue.
The above is the detailed content of Why are some keys on my laptop keyboard not working in Windows?. For more information, please follow other related articles on the PHP Chinese website!

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