


If the backlight of some keys on the keyboard does not work, you can check it as follows: 1. Check the lighting mode and settings to ensure that you use full backlight or static mode; 2. Try different configuration files or connect to other computers to test; 3. Check for physical problems such as dust or LED damage; 4. Update the driver or firmware. Most of the cases are software or cleaning problems, not hardware failure.
If your keyboard's backlighting isn't working on some keys, it can be frustrating—especially if you're used to typing in low light. The issue might not always mean a broken keyboard; sometimes it's a software glitch, a lighting mode setting, or even dust and debris affecting the LEDs. Here's how to figure out what's going on and possibly fix it.

Check Lighting Mode and Settings
Before assuming hardware failure, make sure the lighting effect you're using actually illuminates all keys. Some keyboards have dynamic lighting effects like wave patterns or reactive typing modes where only certain keys light up at a time.
- On gaming or mechanical keyboards, use the provided software (like RGB Fusion, Aura Sync, or SteelSeries GG) to preview the lighting scheme.
- Try switching to a "full backlight" or "static" mode to see if the missing keys respond.
- If you're using third-party lighting control apps, try disabling them temporarily and go back to the default driver settings.
Sometimes it's simply a matter of the visual pattern hiding the issue until you switch to a solid color across all keys.

Test with Different Profiles or Keyboards
If your keyboard supports multiple profiles (eg, for different users or games), the issue might be limited to one profile.
- Switch between saved profiles directly on the keyboard (if supported via key combos like
Fn [key]
) or through the software. - Try connecting the keyboard to another computer to rule out driver or OS-level issues.
- Plug in a different compatible keyboard to compare lighting behavior and isolate whether the problem is with the specific device.
This helps determine whether the problem lies in the hardware or software configuration.

Inspect for Physical Issues
Some keys may not light up due to physical damage, dirt buildup, or LED failure.
- Shine a flashlight under the problematic keys—if you can see the LED, check if it looks burnt out or disconnected.
- Gently remove the keycap (using a keycap puller) and inspect the switch and LED underneath.
- Clean around the area with compressed air or a soft brush to remove dust or debris that might be blocking the light.
Be careful when removing keycaps—especially on non-mechanical or membrane keyboards where they might not pop off easily or could break.
Update Drivers or Firmware
Sometimes outdated firmware or drivers can cause inconsistent lighting behavior.
- Check the manufacturer's website for firmware updates for your keyboard model.
- Update or reinstall the HID (Human Interface Device) drivers through Device Manager (Windows).
- Reinstall the keyboard-specific software and restart your PC after changes.
Firmware issues are more common on high-end mechanical keyboards with onboard memory or customized lighting.
If none of the above steps work, the LEDs under those specific keys might be physically damaged or soldered incorrectly from the factory. In that case, contacting customer support or considering a replacement is your best bet.
But before jumping there, it's worth checking each of these points—you might find it's just a lighting mode or a bit of dust causing the problem.
Basically that's it.
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