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Home Topics Premiere Premiere Pro not responding

Premiere Pro not responding

Jul 29, 2025 am 12:46 AM
No response

Premiere Pro stuck and unresponsive solutions include checking hardware performance, optimizing project settings and caches, closing unnecessary background programs, and updating software versions and drivers. First, ensure that the computer configuration meets the standards, use a multi-core CPU, at least 16GB of memory, graphics cards and SSD hard disks that support GPU acceleration; second, clean the media cache and change the cache path to the high-speed partition, and enable hardware accelerated decoding; then, close the background programs and plug-ins that occupy resources; finally, update Premiere Pro, graphics card drivers and related plug-ins to the latest version.

Premiere Pro not responding

Premiere Pro is stuck and unresponsive, which is a common problem that many editing users encounter. This is more likely to occur especially when dealing with large files or multi-track projects. The solution is actually not complicated, but it needs to be investigated from multiple aspects.

Premiere Pro not responding

1. Check whether the hardware performance is up to date

Premiere Pro is a software that requires high hardware, especially when video resolution is high and format is complex. If your computer is configured too low, it can easily cause software to stutter or even crash.

Premiere Pro not responding
  • CPU and memory : Try to use a multi-core processor with at least 8GB of memory (16GB or more is recommended).
  • Graphics card support : Make sure your graphics card supports Adobe's Mercury Playback Engine, and turning on GPU acceleration can significantly improve smoothness.
  • Hard disk read and write speed : Use SSD instead of traditional HDD, especially when importing large volumes of materials, slow hard disk reading will cause preview stuttering.

If you often edit 4K or high frame rate videos, it is recommended to upgrade the device configuration, or use proxy clips in project settings to reduce stress.


2. Optimize project settings and cache

Premiere Pro will rely on cache when playing and rendering, and if there is a problem with cache, it will also lead to "not responding".

Premiere Pro not responding
  • Clear the media cache : Go to the menu bar編輯> 首選項(xiàng)> 媒體緩存to clean up old cache files.
  • Change the cache path : Change the cache path to a disk partition with sufficient space and fast speed.
  • Enable hardware accelerated decoding : Check the relevant options in文件> 項(xiàng)目設(shè)置> 媒體和磁盤(pán)緩存.

Also, if you have a lot of special effects, transitions, or color tuning nodes in your project, try simplifying the timeline structure, or export intermediate results as temporary rendering files.


3. Close unnecessary background programs

Sometimes when system resources are occupied too much by other programs, Premiere Pro is easily stuck.

  • Close applications such as browsers, antivirus software, cloud synchronization tools that occupy CPU or memory.
  • Check Task Manager (Windows) or Activity Monitor (Mac) to see if there are any exception processes.
  • Disable automatic save plug-ins or other third-party plug-ins. Some plug-ins have poor compatibility and will affect stability.

Especially if you are still doing rendering, uploading, downloading and other operations while editing, Premiere Pro is very likely to lose response due to insufficient resources.


4. Update software version and driver

The old version of Premiere Pro or graphics card driver may have bugs, resulting in frequent lags.

  • Update Adobe Premiere Pro to the latest version.
  • Install the latest graphics card driver (NVIDIA/AMD/Intel).
  • If you are using plug-ins, such as Red Giant, Trapcode, etc., please update to the latest version.

Sometimes the official fixes known issues, and the upgrade can solve the problem.


Basically, these common reasons and coping methods. Although it seems a bit too many, most of the time, you only need to check one or two key points to restore normality. For example, first check if the computer is too old, and then clear the cache, which can basically alleviate the problem of "not responding".

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