If the phone cannot connect to Wi-Fi, it is usually not a hardware problem, but a setting or network failure. The following are the solutions: 1. Check the basic settings to ensure that Wi-Fi is turned on, connect to the correct network and enter the correct password. Try to reconnect after forgetting the network; 2. Restart the phone and router, turn off the phone and wait for 10 seconds before turning on the power, and turn off the power and restart the router for 30 seconds; 3. Troubleshoot network problems, use other devices to test the same network, and confirm whether the router is normal, has any interference or needs to log in to the page; 4. Update the system software and reset the network settings if necessary (all saved Wi-Fi and Bluetooth connections will be cleared). In most cases, these steps can effectively solve the problem.
If your phone won't connect to Wi-Fi, it can be frustrating, especially if you're in the middle of something important. The good news is, most connection issues are fixed and often not due to a serious hardware problem. Let's walk through some common causes and solutions that usually get things working again.

Check Basic Wi-Fi Settings
Before diving into more complex fixes, make sure the basics are covered:

- Your Wi-Fi is actually turned on
- You're connected to the correct network (especially if there are multiple networks listed)
- You've entered the right password
Sometimes it's just a small mistake like connecting to the wrong network or mistyping the password. Try forgetting the network and reconnecting from scratch — this often clears up minor glitches.
Restart Your Phone and Router
This might sound too simple, but restarting both your phone and the router can resolve many issues. Here's what to do:

- Turn off your phone completely, wait 10 seconds, then turn it back on
- Unplug your router for about 30 seconds, then plug it back in
Routers sometimes have temporary software hiccups, and phones can also run into background processes that interfere with connectivity. A quick reboot can clear those up.
Investigate Network-Specific Issues
If you're having trouble only on one specific Wi-Fi network (like at home), the issue may not be with your phone at all. Try connecting another device to the same network. If it also has trouble, then the problem is likely with the router or internet service.
Some things to check on the router side:
- Is the internet actually working?
- Has the router firmware was updated recently?
- Could there be interference from other devices (like microwaves or Bluetooth speakers)?
If you're using public Wi-Fi (like at a café), sometimes they block certain devices or require a login page that doesn't pop up automatically. Try opening a browser to see if you need to accept terms or log in separately.
Update Software and Reset Network Settings
Outdated software can cause compatibility issues with newer Wi-Fi protocols. Make sure your phone is running the latest version of its operating system.
If everything else fails, resetting your network settings can help. On Android: Settings > System > Reset > Reset Wi-Fi, mobile & Bluetooth . On iPhone: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings .
?? Note: This will erase all saved Wi-Fi passwords and Bluetooth pairings, so you'll need to reconnect them afterward.
That's usually where most people find a solution. It's rarely a big problem, but the steps matter. Sometimes just toggling Wi-Fi off and on again make a difference — don't skip the little things.
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