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Home Computer Tutorials Troubleshooting how to fix backlit keyboard not working dell

how to fix backlit keyboard not working dell

Jul 21, 2025 am 02:00 AM

Check whether the keyboard backlight shortcut keys are touched or locked by mistake, try the Fn arrow keys to adjust the brightness or Fn Esc to switch function key mode; 2. Update or reinstall the keyboard driver, operate through the device manager or go to Dell official website to download the latest driver; 3. Enter the BIOS to check and enable the Keyboard Backlight option; 4. Check the system settings or pre-installed software such as Dell Power Manager or Alienware Command Center backlight options. In most cases, the above method can solve the problem of keyboard backlight not working. If it is invalid, consider hardware failure and contact Dell customer service for further inspection.

how to fix backlit keyboard not working dell

If your Dell laptop backlit keyboard is no longer working, don't rush to send it to repair it. This problem is often not because the hardware is broken, but because there is some minor problem with the setup or driver. In most cases, you can solve it by doing it yourself. The following common directions can help you troubleshoot and repair.

how to fix backlit keyboard not working dell

1. Check the keyboard backlight shortcut keys

The keyboard backlight of many Dell notebooks is controlled by function keys (usually Fn 箭頭鍵). for example:

  • Fn 向上箭頭: Turn the brightness up
  • Fn 向下箭頭: Turn down the brightness
  • Fn Esc : Lock or unlock function key mode (some models need to press this first before using function keys to control the backlight)

Sometimes the user accidentally presses these keys, or the function keys are in the "Multimedia Key First" state, causing the backlight to be broken.

how to fix backlit keyboard not working dell

?Tip : If your keyboard has three backlight adjustments (off, low, and high), you can press the key combination several times to try to see if there is any response.


2. Update or reinstall the driver

Backlighting sometimes relies on drivers, especially when the system updates may have compatibility issues. You can try:

how to fix backlit keyboard not working dell
  • Open Device Manager → Expand Keyboard → Right-click your keyboard device (such as Dell Keyboard ) → Select Update Driver
  • If it doesn't work, you can try uninstalling the device and restarting the computer. The system will automatically reinstall the driver

In addition, you can also go to Dell official website to enter your computer model and download the latest drivers to install them manually.


3. Check BIOS settings

Some Dell notebooks have options for keyboard backlighting in the BIOS. If this option is turned off, even the system settings will be useless.

The operation steps are as follows:

  1. Restart the computer, press F2 continuously when booting to enter the BIOS
  2. Find options like Power Management or Advanced Settings
  3. Check whether there are Keyboard Backlight settings and make sure it is on

?Note : The interfaces of different models of BIOS are slightly different. If you cannot find them, you can search for your model BIOS keyboard backlight settings.


4. Check system settings or preinstalled software

Some Dell laptops come with keyboard backlight control software, such as Dell Power Manager or Alienware Command Center (if you are using the Alien series).

  • Open these software to see if there are any backlight control options
  • Sometimes when the automatic dimming function is turned on, the backlight will automatically turn off in a high-brightness environment, which looks like it is broken.

Basically these common solutions. Most of the time, the shortcut keys are not pressed correctly, or the driver or settings are problematic. If you try it but still don't respond, it may be a hardware problem. You can contact Dell customer service for further testing.

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