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Table of Contents
1. Check the device connection and hardware status
2. Let Windows automatically find drivers
3. Manually download and install the driver on the official website
4. Use Device Manager to roll back or uninstall the driver
Home Computer Tutorials Troubleshooting How to resolve 'Windows couldn't find the driver software for your device'?

How to resolve 'Windows couldn't find the driver software for your device'?

Jul 10, 2025 pm 01:07 PM

When encountering "Windows cannot find the driver software for the device", it is usually not that the hardware is damaged but that the system does not find the corresponding driver. The solution is as follows: 1. Open the Device Manager and find the device with a yellow exclamation mark; 2. Right-click and select Update driver; 3. Select Automatically search for updated drivers to ensure that the network connection is normal so that the system can download and install appropriate drivers online.

How to resolve \

When encountering the problem of "Windows cannot find the driver software for the device", in most cases, it is not that the hardware itself is broken, but that the system cannot find the corresponding driver file. This situation is more common after plugging in a new device, reinstalling the system or updating it. The solution is actually not too complicated. You can try the following methods one by one.

How to resolve

1. Check the device connection and hardware status

First, confirm whether the device is connected normally, such as USB drive, printer, external camera, etc., unplug it and plug it again, and try changing to a USB port. Sometimes poor contact or insufficient power supply can also cause the system to not recognize the equipment.

  • Check if the device itself has indicator lights or reactions
  • Try to switch to another computer to see if it can be recognized
  • If it is a device with cables, try changing the cable

If other computers can recognize it, the problem is most likely in the current computer's driver or settings.

How to resolve

2. Let Windows automatically find drivers

Many devices are actually plug-and-play, and Windows systems come with a large number of general-purpose drivers. A search can be triggered manually:

  1. Open Device Manager
  2. Find the device in question (usually with a yellow exclamation mark)
  3. Right-click → select Update Driver
  4. Select automatic search for updated drivers

This process may require network download drivers, so make sure your network is fine. If the system can be found and installed successfully, the problem will be solved.

How to resolve

3. Manually download and install the driver on the official website

If you can't search automatically, you have to go to the official website to download the corresponding driver.

For example: If you plug in a Canon printer, open the browser and go to the Canon official website , find the specific model of your device, and download the corresponding Windows driver package. After the installation is completed, try restarting the device or computer.

Some common brand official websites:

  • Intel (motherboard, graphics card)
  • NVIDIA / AMD (discrete graphics card)
  • HP/Canon/Epson (Printer)
  • Realtek (sound card, network card)

Pay attention to choosing the right operating system version (such as Win10 or Win11, 32-bit or 64-bit).


4. Use Device Manager to roll back or uninstall the driver

Sometimes the problem may be that the driver has been updated recently and it has made an error. At this time, you can try to roll back the driver version:

  • Right-click Device → Properties in Device Manager
  • Switch to Driver Tag
  • Click Rollback Driver (if this option is available)

If there is no rollback option, you can also uninstall the driver directly, and then restart the computer to allow the system to re-identify and install the old version.


Basically these common methods are. Most of the situations can be done by automatically updating or manually downloading the driver. The key is not to rush to conclusions that the device is broken. First check the connection, system identification, and driver update.

The above is the detailed content of How to resolve 'Windows couldn't find the driver software for your device'?. For more information, please follow other related articles on the PHP Chinese website!

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