When the Photos application cannot be used normally, you can try the following methods in turn: 1. Update or reinstall the Photos application, go to the Microsoft Store to check for updates, and if it is invalid, reinstall it through the administrator terminal using the command; 2. Clear the application cache, press Win R to enter wsreset.exe and restart the computer; 3. Check the default image viewer settings to ensure that the .jpg, .png and other formats are set to be opened by the "Photo" application; 4. Repair the system files or reset the application, run the sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth commands in the administrator terminal, or directly reset the Photos application in the settings. These steps are often effective in fixing common problems, and keeping the system updated can also help prevent similar failures.
The Photos app is really annoying, especially if you want to quickly see a picture, you have to find other software. The problem may be due to system updates, cache corruption, or permission settings. The following methods are more practical, and you can basically do it by trying them in order.

1. Update or reinstall Photos apps
In many cases, it is because the application has not been updated or something went wrong. You can go to the Microsoft Store to check if there are any updates:
- Open Microsoft Store
- Click "Three Dots" in the upper right corner → Select "Download and Update"
- See if there is a "Get Update" button, click it
If you can't update or can't open it at all, try uninstalling and reinstalling:

- Right-click the Start menu → Select "Windows Terminal (Administrator)"
- Enter
winget install --name "Photos" --id Microsoft.Windows.Photos
Enter
This will automatically reinstall the latest version from the official source.
2. Clear the application cache
If the cache file is broken, it may also cause Photos to be unable to open or the picture is lagging:

- Press
Win R
and enterwsreset.exe
to enter - This will clear the cache of the Store and related applications, and restart the computer after completion.
This operation will not affect the photos you save, it will only clear temporary data.
3. Check the default image viewer settings
Sometimes the default image opening method of Windows changes, which will make Photos appear "not working":
- Open Settings → Apps → Default Apps
- Find the image formats such as ".jpg" and ".png"
- Make sure they all point to the Photos app
If not, click each format to change it manually.
4. Repair system files or reset application
If nothing above works, it may be a problem with the system file:
- Open Terminal (Admin)
- Run
sfc /scannow
first - If it's OK but it still doesn't work, continue to run
DISM /Online /Cleanup-Image /RestoreHealth
These two commands can check and repair system core files.
In addition, you can also try to reset the Photos application directly:
- Settings → Apps → Installed Apps → Find Photos
- After clicking, select "Advanced Options" → Pull down to the bottom click "Reset"
Basically these are the methods. Sometimes the problem may be caused by the system version being too old or the update failed. Keeping the system updated regularly can avoid many similar minor problems.
The above is the detailed content of How to fix Photos app not working in Windows 10?. For more information, please follow other related articles on the PHP Chinese website!

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