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Table of Contents
Check whether there are any physical problems with the keyboard itself
Confirm that the "Disable Windows Key" setting is not enabled
Update or reinstall the keyboard driver
Check whether the system functions are abnormal or need to be repaired
Home System Tutorial Windows Series How to fix the Windows key not working on Windows 11

How to fix the Windows key not working on Windows 11

Jul 03, 2025 am 12:03 AM
windows key

The Windows key failure can be solved by following the following steps: 1. Check the keyboard physical problem, try to replace the keyboard or plug and unplug the USB interface; 2. Confirm whether the "Disable Windows Key" setting is enabled, and check software or registry interception; 3. Update or reinstall the keyboard driver; 4. Run the system file repair tools SFC and DISM. In most cases, the above steps can be used to restore the Win key function.

How to fix the Windows key not working on Windows 11

Sometimes the Windows key suddenly fails, which is really a headache. It was originally a shortcut key used to quickly open the start menu, switch window or run commands. Once it fails, the operation efficiency will be greatly reduced. The problem may lie in system settings, keyboard drivers and even hardware. Here are some common reasons and corresponding solutions.

How to fix the Windows key not working on Windows 11

Check whether there are any physical problems with the keyboard itself

First, confirm whether it is a keyboard problem. Try changing a keyboard, especially if you are using an external keyboard. Sometimes the key is stuck, poor contact or electrostatic interference, causing the Windows key to "failure".

How to fix the Windows key not working on Windows 11
  • Plug and unplug the USB port to see if there is any improvement
  • If it is a wireless keyboard, check the battery power and connection stability
  • You can try to test whether this keyboard is normal on another computer

If the Windows keys can be used after changing the keyboard, the problem will be basically confirmed on the original keyboard.


Confirm that the "Disable Windows Key" setting is not enabled

Some software (such as game assistive tools) or Group Policy may disable the Windows key. It is also possible that you accidentally pressed a key combination, causing the Win key to be temporarily blocked.

How to fix the Windows key not working on Windows 11

You can try the following methods:

  • Press Ctrl Esc , which is another way to open the Start menu, which can determine whether the Win key is really completely invalid.
  • Check if software like AutoHotKey or some game modes are installed, which may intercept Win keys
  • Find relevant settings in the registry (if you are familiar with the registry editor), the path is roughly:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout
    Check whether there is a "Scancode Map" item. If so, it may be that the Win key has been mapped off.

Update or reinstall the keyboard driver

A broken or outdated driver is also one of the common reasons. Windows 11 has strong dependence on device drivers, especially input devices.

You can do this:

  • Press Win X and select Device Manager
  • Expand the Keyboard section
  • Find your keyboard device (such as "Standard PS/2 Keyboard" or specific brand name)
  • Right-click → “Update Driver” or “Uninstall Device”
  • Restart the computer and let the system automatically reinstall the driver

If you are not sure which one is the primary keyboard device, you can also try it one by one. Usually, the one with the name "HID Keyboard Device" is the keyboard currently used.


Check whether the system functions are abnormal or need to be repaired

If none of the above methods work, there may be problems with the system file. At this time, you can use the system's own repair tool to troubleshoot:

  • Open a command prompt (administrator permissions)
  • Enter and execute:
     sfc /scannow
  • Run it after completion:
     DISM /Online /Cleanup-Image /RestoreHealth

These two commands are used to scan system file integrity and repair system images respectively. After completion, restart the computer to see if the problem is solved.


Basically these common ways of dealing with it. Although the problem is not big, the poor Win keys do affect daily usage experience. Follow the above method to check step by step, and in most cases, the cause can be found.

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