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Home Computer Tutorials Troubleshooting How to fix 'A required device isn't connected or can't be accessed' boot error?

How to fix 'A required device isn't connected or can't be accessed' boot error?

Jun 30, 2025 pm 04:23 PM
startup error Device not connected

When an error "A required device isn't connected or can't be accessed" appears, the system usually fails to recognize the startup device. 1. First check whether the hard disk connection is loose, especially the SATA or M.2 interface hard disk, try re-plug or unplug or boot; 2. Enter BIOS/UEFI to check whether the hard disk is recognized, and adjust the AHCI/IDE mode or Secure Boot settings; 3. If the hard disk is recognized but cannot be started, you can run the bootrec command through the Windows installation USB drive to repair the boot record; 4. Finally, check the physical damage to the hard disk and use CrystalDiskInfo to detect the health status. Most cases are caused by connection, setup or guidance issues, and gradual troubleshooting can usually be solved.

How to fix \

This problem is actually quite common, especially when the computer suddenly loses power, fails to update the system, or the hardware connection is unstable. When the error " A required device isn't connected or can't be accessed " appears, the system usually fails to find the hard disk or device required to boot. Don't worry, it can be fixed in most cases.

How to fix

1. Check whether the hard drive connection is normal

This is one of the most common reasons. If you are using a desktop computer, you can open the chassis to see if the data cable and power cord of the hard disk are loose. It is not convenient to disassemble the notebook by yourself, but you can also try to pat it gently or change the position and put it flat (although it sounds a bit metaphysical).

How to fix
  • The SATA interface hard disk is prone to poor contact, especially after moving the host
  • M.2 Solid-state drives may also cause abnormal identification if they are not installed firmly.

If it is a dual hard drive configuration, try to boot only one hard drive to eliminate interference.


2. Check whether the hard disk is recognized in BIOS/UEFI

Turn on the computer and enter the BIOS settings interface (usually press Del, F2 or F12), and check whether your hard drive is displayed in the main interface or Boot page.

How to fix

If you don't see the hard drive:

  • Try to switch AHCI mode to IDE or the other way around (in SATA Configuration)
  • Check whether Secure Boot is on or off correctly
  • Check if the hard drive is disabled (some motherboard options can be used to turn off a hard drive separately)

Save the settings and try restarting. Sometimes it’s just that the BIOS doesn’t recognize the hard disk.


3. Repair boot records and system files

If the hard disk can be recognized but still cannot enter the system, the boot record may be damaged. At this time, you can use Windows to install USB disk or restore the environment to repair:

  1. Insert the installation USB drive and select "Repair Computer"
  2. Go to "Troubleshooting → Advanced Options → Command Prompt"
  3. Enter the following command (the next item will be entered after each item is executed):
 bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd

These three commands repair the main boot record, boot sector and rebuild the BCD boot configuration data respectively.

After running, enter exit exit and restart.


4. Check whether the hard drive is physically damaged

If you tried all the previous ones, it may be a problem with the hard drive itself. You can use tools to check the health status of the hard drive:

  • Use the USB drive to boot into the PE system, run CrystalDiskInfo to view the hard disk status
  • If there is a bad path or a serious error, information such as "Reallocated Sector Count" may be displayed.

In addition, you can see the hard disk in the BIOS but not in the system, and it may be that the hard disk has begun to hang up.


Let's summarize

This problem is roughly in these directions: the hard disk is not connected properly, the BIOS is not set correctly, the boot is damaged, and the hard disk is malfunctioning. You can check it step by step, most of the cases are caused by the first three. If it really doesn't work, backing up data and reinstalling the system is also an option.

Basically these methods are just the ones. The operation is not too complicated, but it is easy to ignore the details.

The above is the detailed content of How to fix 'A required device isn't connected or can't be accessed' boot error?. For more information, please follow other related articles on the PHP Chinese website!

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