Many laptop users prefer to use two-finger scrolling. However, a new issue has recently emerged on Windows 10, where users reported that the two-finger scrolling feature was not working properly, making it even more difficult for them to navigate on their computers.

In this article, you will learn how to fix the two-finger scrolling issue on Windows 10. The causes of this problem can be diverse. The following solutions are designed to address various issues that may cause two-finger scrolling to stop working on Windows 10.

Jump to How to fix two-finger scrolling not working:

• Method 1. Enable two-finger scrolling in the mouse properties
• Method 2. Update the touchpad driver
• Method 3. Change the mouse pointer
• Method 4. Use the Registry Editor
• Method 5. Enable Touch Event API in Google Chrome
• Video: Fixed! Windows 11, 10 touchpads don't work || 10 best ways

Let's start troubleshooting.

Method 1. Enable two-finger scrolling in the mouse properties

The first thing you should do is double check if two-finger scrolling is enabled in the mouse properties. If you, someone else using your computer, or any software disabled, two-finger scrolling will stop working.

Enabled by setting the app

1. Open the Settings app by clicking the gear icon in the Start menu. Alternatively, you can open this app by pressing the Windows and I keys on your keyboard.
2. Click on the device tile.
3. Select Touchpad from the menu in the left pane.
4. Find the scroll and zoom sections. Here, make sure to drag two fingers to scroll the box next to it is selected. If the box is empty, just click it to enable it.
5. Check that your two-finger scrolling works properly. If not, try the following different methods to continue troubleshooting.

Enable via mouse properties

1. Press the Windows R key on the keyboard. This will bring up the Run Utility.
2. Enter " main.cpl " and press the OK button. This will open the mouse properties in the pop-up window.
3. Switch to the touchpad tab ( set for the device if the tab does not exist), and click the Settings button. This will open the Properties window.
4. Expand the multi-finger gesture section, and make sure the box next to the two-finger scroll is selected. If the box is empty, just click it to enable it.
5. Click Apply and close the window with the OK button.
6. Restart your computer and see if the scrolling issue is fixed.

Method 2. Update the touchpad driver

Drivers are the backbone of the system. Even your touchpad has drivers to assist with its functionality, which means that if this driver is corrupted or outdated, it can cause problems. To fix the problem that two-finger scrolling does not work on Windows 10, you need to update your touchpad driver.

1. Press the Windows and R keys on the keyboard at the same time to bring up the Run Utility.
2. Enter " devmgmt.msc " without quotes and click the OK button. This will start Device Manager in a separate window.
3. Expand the Mouse and Other Pointing Devices category.
4. Right-click on your touchpad and select Update Driver from the context menu. Follow the on-screen instructions to update the driver.
5. After the update is successfully completed, restart your laptop and check if the two-finger scrolling is now working properly.

Method 3. Change the mouse pointer

A strange way users find is to change the mouse pointer. A mouse pointer, also known as a cursor, is the arrow you use to click on things on the screen. We are all familiar with and love the classic black and white pointers, but changing it to a different pointer may solve the problem of two-finger scrolling not working.

1. Press the Windows and R keys on the keyboard at the same time to bring up the Run Utility.
2. Enter " control " without quotes and click the OK button. This will launch the Control Panel in a separate window.
3. Click the mouse button. If you don't see this option, make sure to change the view mode to a small icon or a large icon .
4. Switch to the pointer label in the mouse properties window.
5. Use the drop-down menu under Scheme to find different pointers. After selecting, click the Apply button to change your mouse pointer.
6. After changing the pointer, check whether the scrolling of the two fingers is working properly.

Method 4. Use the Registry Editor

You can potentially fix the problem of two-finger scrolling not working on Windows 10 by editing the keys in the registry. Before continuing the following method, make sure you have a backup of the registry in case of an error.

1. The first thing we need to do is open the registry editor . You can do this by pressing both Windows and R keys on your keyboard at the same time. This shortcut will launch a utility called Run .
2. Enter the word regedit and click the OK button. Within seconds, the Registry Editor should open.
3. You can navigate in the registry by clicking the arrow icon next to the folder name, officially known as the registry key . Using this method, navigate to the following keys: HKEY_CURRENT_USER\Software\Synaptics\SynTP\TouchPadPS2
4. Find the 2FingerTapPluginID and 3FingerTapPluginID keys in the right pane. Double-click them and make sure the Value Data field is empty.
5. Set the following keys to the correct value:
   1. The value data of the MultiFingerTapFlags key is set to 2 or 3.
   2. The value data of the 3FingerTapAction key is set to 4.
   3. The value data of the 3FingerTapPluginActionID key is set to 0.
   4. The value data of the 2FingerTapAction key is set to 2, if you want the right click to work, or to 4, if you want the middle click to work.
6. Now you can exit the Registry Editor. Reboot your device and check if the two-finger scrolling works properly.

Method 5. Enable Touch Event API in Google Chrome

If you only experience two-finger scrolling issues in Google Chrome web browsers, you may have disabled the Touch Event API. Re-enable this feature easily resolves your scrolling issues.

1. Open Google Chrome and enter chrome://flags/ in the address bar.
2. Use the search flag to enter the field and enter the Touch API . This should bring you to the right option.
3. Make sure the Touch Event API is set to enabled .
4. Restart Google Chrome and see if the two-finger scrolling works properly after changing some settings.

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