First, adjust the hardware acceleration settings, close and then restart the Edge browser; second, update or reinstall the graphics card driver to improve compatibility; then clear the GPUCache folder in the ShaderCache; and finally, reset the browser settings to eliminate abnormalities.

If you encounter green or black screen issues when playing videos in Edge, this is usually related to hardware acceleration settings, graphics card drivers, or browser cache. Such problems may affect the normal rendering of the video, causing the picture to not be displayed correctly.

Running environment of this article: Dell XPS 13, Windows 11

1. Adjust hardware acceleration settings

The hardware acceleration feature allows the browser to utilize the GPU for graphics rendering, but in some cases this feature may cause the video to display abnormally. Turning this feature off or re-enabling it can help restore normal playback.

1. Open the Edge browser, click the three dots icon in the upper right corner, and select "Settings".

2. Select "System and Performance" in the left menu.

3. Find the "Use hardware acceleration (recommended)" option and turn it off .

4. The page will prompt that you need to restart the browser, click the "Restart Now" button.

5. After restarting the browser, try playing the video to see if there is still a green screen or black screen.

2. Update or reinstall the graphics card driver

Outdated or corrupted graphics card drivers can cause video rendering errors. Making sure your graphics card driver is up to date will improve compatibility and fix potential issues.

1. Right-click the "Start" menu and select "Device Manager".

2. Expand the "Display Adapter" category to view the currently used graphics card model.

3. Right-click the graphics card name and select "Update Driver".

4. Select "Automatically search for drivers" to let the system find the latest version and install it.

5. If the problem is not solved, you can go to the official website of the graphics card manufacturer (such as NVIDIA, AMD or Intel) to download the latest driver and install it manually.

3. Clear the browser ShaderCache file

The ShaderCache file is used to store GPU shader data. If the file is damaged, it may cause abnormal video playback. After deletion, the browser will rebuild the file the next time it is started.

1. Completely close the Edge browser and ensure that its process has ended.

2. Press the Win R key to open the "Run" window, enter the following path and press Enter:
%LocalAppData%\Microsoft\Edge\User Data\ShaderCache

3. After entering the ShaderCache folder, select the GPUCache folder.

4. Press the Shift Delete key to permanently delete the folder, or right-click and select "Delete".

5. After restarting the computer, open the Edge browser again and test whether the video playback returns to normal.

4. Reset Edge browser settings

Abnormal browser settings or extension conflicts may also cause video display problems. Restoring your browser to its default state eliminates such interference.

1. Open the Edge browser and enter the "Settings" menu.

2. Select the "Reset Settings" option on the left.

3. Click the "Restore settings to their default values" button.

4. In the confirmation window that pops up, check "Clear Personalized Settings" (optional), and then click "Reset".

5. Wait for the reset to complete and the browser will automatically restart. At this time, check the video playback status.

The above is the detailed content of How to solve the green screen or black screen when playing video in edge browser_How to solve the green screen and black screen when playing video in edge browser. For more information, please follow other related articles on the PHP Chinese website!