If you can't log into Facebook, try these steps: 1. Check internet connection. 2. Verify login details. 3. Reset password. 4. Clear app cache and data. 5. Update or reinstall the app. 6. Try logging in via browser. 7. Check for account restrictions.

The operating environment of this tutorial: Samsung Galaxy S24, Android 14

1. Check Your Internet Connection

A stable internet connection is required to access Facebook. If your network is unstable or disconnected, the login process may fail.

• Open your device's Settings and go to Network & Internet.
• Ensure Wi-Fi or mobile data is turned on and connected to a working network.
• Try loading a different website to confirm connectivity.

2. Verify Your Login Information

Entering incorrect credentials is a common cause of login failure. Make sure you're using the correct email, phone number, or username.

• Double-check the spelling of your email or phone number.
• Ensure the password is entered correctly, paying attention to uppercase and lowercase letters.
• Use the "Show password" option to confirm what you're typing.

3. Reset Your Password

If you've forgotten your password, resetting it will allow you to regain access.

• On the Facebook login screen, tap "Forgotten password?"
• Enter your registered email, phone number, or username.
• Follow the instructions sent to your email or phone to create a new password.

4. Clear App Cache and Data

Corrupted cache files in the Facebook app can prevent proper login functionality.

• Go to Settings > Apps > Facebook.
• Select Storage & cache.
• Tap "Clear Cache," then "Clear Data."
• Note: Clearing data will log you out and remove local app settings.

5. Update or Reinstall the Facebook App

An outdated or faulty app version might have bugs that interfere with login.

• Open the Google Play Store and search for Facebook.
• If an update is available, install it.
• If the issue persists, uninstall the app, restart your device, then reinstall Facebook from the store.

6. Try Logging In via Browser

Using a web browser can help determine if the issue is specific to the app.

• Open Chrome or another browser and go to m.facebook.com.
• Enter your login details.
• If login works in the browser, the problem is likely app-related.

7. Check for Account Restrictions

Facebook may restrict access if suspicious activity is detected or community guidelines are violated.

• Attempt to log in and look for messages about account suspension or verification requirements.
• If prompted, complete identity verification by submitting required documents.
• Visit the Help Center through a browser to review any notifications from Facebook.

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