Outlook stuck updating inbox;
Mar 25, 2024 am 09:46 AMWhen Outlook has problems updating the inbox, it may affect work efficiency. This article will introduce some simple troubleshooting steps to help you solve the problem and get Outlook back to normal.
Why is Outlook always stuck on inbox updates?
Outlook may be stuck when updating the inbox. Common reasons include network problems, excessive mailbox capacity, and the impact of anti-virus software or firewalls. Corrupted external plug-ins or data files can also cause this to happen. Next, we'll explore these possible causes in detail and provide solutions.
Fix Outlook stuck updating inbox
If Outlook cannot update your inbox, please refer to the solutions listed below:
Let’s take a closer look at the guide.
1]Restart Outlook
To resolve Outlook issues, you can try restarting the application to clear possible temporary failures and restore the connection to the mail server. By restarting the application and device, you can also clear memory and improve functionality. Make sure you close the app and the device properly, then restart it and check if your mail syncs. If you're still having issues syncing, you can try other solutions.
2]Turn off cache Exchange mode
Cache mode allows Outlook to store a copy of mailbox data locally, thereby improving performance and reducing frequent access to the server. However, if there is a problem with the network connection, this caching mode may cause delays in Outlook loading. To avoid this, we recommend disabling cache mode. Here's how to do it: 1. Open the Outlook application and go to the "File" menu. 2. Select "Account Settings" and then select "Account Settings" again. 3. Under the "Email" tab, select the email account whose settings you want to change, and then click "Change." 4. In the pop-up window, uncheck the "Use Exchange Cached Mode" checkbox. 5. Click "Next" and then "Finish" to apply the changes. 6. Restart Outlook for the changes to take effect. By disabling cache mode, you can avoid Outlook loading issues, especially
Now, check if the problem is resolved.
Repair Outlook Data File
One of the reasons why we encountered this problem may be that the Outlook data file is corrupted. We can delete the data files so that Outlook will reload them when we reopen them, or repair them using a repair tool, however, we will use the former. To do this, click Win R to open the Run dialog box, enter %localappdata%/Microsoft and press Enter to open the directory location. Now in the Microsoft folder, view and open the Outlook sub-folder, right-click on the Outlook OST data file and select Delete option. Once completed, check whether Outlook is back up and running normally.
Read: Outlook mail out of sync; Repair Outlook account
4]Disable plugin
Another reason why Outlook cannot upload the inbox may be the interference of some plug-ins. To rule out this cause, we will run Outlook in safe mode while holding down the Ctrl key and double-clicking the Outlook shortcut. Now press Yes button to run it. If the email is newer, then follow the steps to disable each plugin one by one to find the culprit:
Restart the application and enable add-ons one by one to find out what is causing the problem. You can disable it permanently or temporarily.
That's it!
Read: Outlook stuck adding account
How do I get Outlook to update my inbox on Windows?
If you have performed all the above solutions but still not successful, then please use the Office Repair tool. Just click Win R to open the run box and type appwiz. cp and press enter. In the Programs and Features window, select the MS Office product, click on the Change button and finally click on the Online Repair option and click on Repair. Once completed, launch Outlook and hopefully the issue will be resolved.
Also Read: Outlook stuck on Verifying data integrity.
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