


Why can't pictures be displayed in Xiaohongshu comments? Why is the Xiaohongshu IP address not updated?
Mar 21, 2024 pm 09:00 PMphp editor Xinyi has recently received a lot of questions about Xiaohongshu comments not showing pictures and IP addresses not being updated. These two problems may be caused by network connection issues, application settings, system updates, or account permissions. When solving these problems, users can try clearing the cache, restarting the device, checking the network connection, and updating the app version to help solve these common Xiaohongshu usage issues. If the problem persists, it is recommended to contact Xiaohongshu customer service in time for further consultation and processing.
1. Why can’t pictures be displayed in Xiaohongshu comments?
Image format may not be supported: Xiaohongshu comment function only supports limited image formats. If the image format you upload is not supported, the image may not be displayed. It is recommended that you try other formats, such as JPG, PNG, etc.
The size of the images uploaded in the comments may be limited by Xiaohongshu. If the size of your image is too large, it may not be displayed properly. It is recommended that you try to compress the image or select a smaller size for uploading to ensure smooth display.
3. Network problems: When the network is unstable or slow, uploading images may be affected and the images cannot be displayed. You can try refreshing the page, or wait for a while and check again.
4. Reasons for platform review: The Xiaohongshu platform will review the pictures in the comments. If your pictures contain illegal content, they may be hidden or deleted by the platform. If this happens, you can re-upload the image and comply with the platform's regulations to avoid encountering similar problems again.
2. Why is the Xiaohongshu IP address not updated?
1. Software caching: Xiaohongshu APP may cache users’ IP address information to improve user experience. If you use the same device for a long time, caching may cause the IP address information not to be updated. It is recommended that you clear the APP cache or change the device.
2. Network settings: Some users' network settings may cause the IP address not to be updated. You can check your network settings to make sure the IP address can be updated properly.
3. Platform policy: Xiaohongshu may have certain IP address update policies, which are adjusted based on user behavior and permissions. If there is an abnormality in your Xiaohongshu account, the IP address may not be updated. Please contact Xiaohongshu customer service in time to resolve account issues.
The inability to display images in Xiaohongshu comments may be due to unsupported image formats, image size restrictions, network problems or platform review reasons. In this case, you can try changing the image format, resizing the image, refreshing the page, or uploading the image again. As for the Xiaohongshu IP address not being updated, it may be due to software cache, network settings or platform policies. If you encounter the problem that the IP address is not updated, you can try to clear the APP cache, check the network settings, or contact Xiaohongshu customer service to solve the problem. I hope this article can bring some help and inspiration to your use of the Xiaohongshu platform.
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