The methods to solve the Outlook error code 0x800ccc92 are as follows: 1. Check the account settings to ensure that the server address, port number and username password are correct; 2. Confirm whether the SSL/TLS security settings meet the requirements of the email service provider, and check the corresponding encryption options in Outlook; 3. Temporarily close the firewall or antivirus software to eliminate the possibility of network interception; 4. Change the network environment to avoid connection failure due to company or school network restrictions. Follow the above steps to check one by one, and the error can usually be resolved.
Outlook error code 0x800ccc92 Usually occurs when you try to send or receive emails, prompting "The server response is not recognized" or "Connect to the server failed". This error is mostly related to account settings, network connections, or security protocols. Don't worry, the following methods can help you troubleshoot and solve this problem.

Check if your account is set correctly
One of the most common reasons is that the server in Outlook is set up incorrectly, especially when you add an account manually.
- Confirm the server address : For POP3 or IMAP accounts, ensure that the input receive and send server addresses are accurate. For example, the POP server of Gmail is
pop.gmail.com
and SMTP issmtp.gmail.com
. - Check port number : The default POP3 port is 995 (SSL), IMAP is 993 (SSL), and the SMTP sending port is usually 465 (SSL) or 587 (TLS).
- Verify username and password : Some mailbox services require a full email address as username, not a nickname.
If you are not sure about the specific settings, it is recommended to go directly to your email service provider's official website to find the corresponding Outlook setting guide.

Check SSL/TLS security settings
Outlook needs to enable the correct encryption method when connecting to the server, otherwise an error of 0x800ccc92 will be reported.
- Open Outlook → File → Options → Mail → Send/Receive Settings → View or Change Existing Account Settings
- Select your email account → Edit
- Under the Advanced tab:
- Receive mail server: Check "This server requires encrypted connection (SSL)"
- Send mail server (SMTP): Also check SSL or select TLS according to the service provider's requirements
Different mailboxes have different encryption requirements. For example, Yahoo uses STARTTLS, while Gmail supports SSL and TLS. If you are not sure, give priority to trying SSL.

Turn off firewall or antivirus software temporary testing
Sometimes a third-party firewall or antivirus software prevents Outlook from connecting to a mail server.
- Try temporarily shutting down the Windows Defender firewall or other third-party security software
- Test whether Outlook can send and receive emails normally
- If it returns to normal, it means that the security software blocks Outlook's network access
You can try adding exception rules for Outlook in your firewall to allow it to communicate over all network types (public/private).
Try changing the network environment
If you use Outlook in a network environment at your company or school, the connection may fail due to network restrictions.
- Try switching to home broadband or mobile phone hotspot to see if there is still an error
- If the problem disappears after changing the network, it may be that the original network has restricted the SMTP port (for example, blocked 25 or 587).
If this is the case, consider contacting the network administrator to open the relevant port, or using a web mailbox instead of the Outlook client.
Basically, these common investigation directions. While the error message may seem scary, it is only a minor problem with the settings or environment most of the time. Follow the above method step by step and it should be done.
The above is the detailed content of How to fix Outlook error 0x800ccc92. For more information, please follow other related articles on the PHP Chinese website!

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