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Table of Contents
1. Confirm the hard disk interface and working mode
2. Prepare and load the missing driver
3. Use better compatible installation media
4. Check the USB interface and connection method
Home Computer Tutorials System Installation How to fix 'a media driver your computer needs is missing' during Windows installation

How to fix 'a media driver your computer needs is missing' during Windows installation

Jul 19, 2025 am 01:54 AM
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When an error "a media driver your computer needs is missing" appears, it means that the Windows installer is missing the necessary storage driver. 1. First, confirm the hard disk interface type (SATA/NVMe) and working mode (AHCI/RAID). If it is RAID mode, try switching to AHCI; 2. Prepare the corresponding drivers provided by the motherboard or hard disk manufacturer (such as Intel RST, NVMe, RAID controller drivers) and load the .inf format driver files through the USB disk; 3. Use Microsoft's official Media Creation Tool to create an installation USB disk that supports UEFI and NVMe, and ensure that the partition format matches the boot mode (GPT/MBR); 4. Try to replace the USB interface, and give priority to using the native USB 2.0 interface on the back of the motherboard to troubleshoot hardware compatibility issues.

How to fix \

When an error "a media driver your computer needs is missing" appears, it means that the Windows installer cannot find the necessary storage driver to access the hard disk during startup. This problem is common when using newer hardware (especially NVMe SSDs), or when the motherboard uses RAID mode.

How to fix

1. Confirm the hard disk interface and working mode

This error is usually due to the incorrect setting of the hard disk mode in the BIOS or the lack of corresponding drivers. You can restart and enter the BIOS first (usually press the Del, F2, F10 and other keys when booting), and check the following two aspects:

How to fix
  • Hard disk interface type : SATA or NVMe? If it is NVMe and your installation USB drive is made in the old way, it may not contain related drivers.
  • Hard disk working mode : is it set to AHCI? Some motherboards are in RAID mode by default, while Windows installers do not have built-in RAID drivers, which will cause the hard disk to be unrecognized.

If you find it is RAID mode, you can try changing to AHCI mode and continue to install. However, it should be noted that after changing this option, if the system was previously running with RAID, it may affect the startup of the original system.

2. Prepare and load the missing driver

If you confirm that the hard drive requires a specific driver (such as some branded computers or laptops), you can download the corresponding storage driver from the official website of the motherboard/hard drive manufacturer, especially:

How to fix
  • Intel Rapid Storage Technology (RST) Driver
  • NVMe driver (for M.2 SSD)
  • RAID controller driver (if you stick to RAID mode)

After downloading, unzip the driver to a USB flash drive, click "Load Driver" on the installation interface, browse to the driver folder you copied, and select the corresponding .inf file.

Note: The driver must be in *.inf format, and cannot be a .exe installation package. You need to decompress in advance or use a virtual machine/another computer to extract the correct driver files.

3. Use better compatible installation media

Sometimes the problem lies in the installation of the USB drive itself. If you are writing images with old tools such as UltraISO, it may not support UEFI or NVMe devices. It is recommended to use Microsoft's official Media Creation Tool to create and install USB drives, which can ensure mirror integrity and better support for new hardware.

In addition, if your computer is booted by UEFI, the installation USB flash drive must also be in GPT format; if it is booted by traditional BIOS, the MBR format is required. Otherwise, even if there is a driver, the hard disk may not be recognized.

4. Check the USB interface and connection method

Sometimes the problem is not the driver, but the wrong position of the USB flash drive. Try the following:

  • Switch the USB drive to another USB port, especially do not use the front panel or USB 3.0 expansion port, and give priority to using the native USB 2.0 port on the back of the motherboard.
  • If the motherboard supports it, try to switch boot mode to Legacy or UEFI hybrid mode
  • Use a smaller USB drive (some USB drives are not recognized in PE environments)

These practices can help eliminate driver loading failures due to hardware compatibility.

Basically these common solutions. In most cases, adjusting the BIOS settings or loading the appropriate driver can solve the problem. The key is to analyze it in detail based on your hardware situation.

The above is the detailed content of How to fix 'a media driver your computer needs is missing' during Windows installation. For more information, please follow other related articles on the PHP Chinese website!

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