

How to fix 'The Software Licensing Service reported that the license is not installed'
Jul 12, 2025 am 12:35 AMWhen you encounter the prompt "Software Licensing Service reported that the license is not installed", it may be that the authorization is not activated correctly or the service is abnormal. The solution is as follows: 1. Check the network connection to ensure that the Internet can be accessed normally, try to change the network environment or modify the DNS; 2. Manually reactivate the software authorization, reset the authorization status through the account management page or command line tool; 3. Repair or reinstall the authorization component, restart the "Software Licensing" service and run the sfc /scannow command to repair the system files; 4. Check whether the version installed by the unofficial channel is misused. It is recommended to uninstall and download and install the genuine software from the official website.
When you encounter the prompt "Software Licensing Service reported that the license is not installed", it is usually an error that pops up when using certain Windows features or software (such as Office, Adobe products, etc.). Simply put, the system detects that the authorization license is not installed, causing the program to fail to run normally.

This problem does not necessarily mean that you did not buy the genuine authorization, or that the authorization information is not activated correctly or that there is a problem with the local authorization service. The following methods can help you solve this problem.
1. Check whether the network connection is normal
Many software authorization mechanisms rely on network verification, especially subscription-based products (such as Microsoft 365). If you are not connected to the Internet for a long time, or the current network is currently restricted, it may cause the authorized service to be unable to access the server, thereby reporting an error.

Recommended operations:
- Ensure that the computer can access the Internet normally
- Try changing the network environment (such as cutting from the company network to home Wi-Fi)
- If a proxy is used, check whether the proxy settings affect authorized service communications
Sometimes restarting the router or switching DNS can also solve the problem. For example, try changing DNS to 8.8.8 (Google Public DNS).

2. Manually reactivate software authorization
Even if some software has been purchased, the authorization status may be abnormal due to corruption of cache or configuration files. At this time, you can try to manually trigger the reactivate process.
Common practices include:
- Open the account management page of the corresponding software (such as Office Account Center), log out and log in again
- Find the "Change License" or "Reactivate" option in the software settings
- Use command line tools to reset the authorization status (for example, for Office, you can run commands such as
ospprearm
andospp /act
)
Note: The specific operation depends on the type of software you are using. It is recommended to go to the official website to find the official support document.
3. Repair or reinstall authorized components
Software Licensing Service, which comes with Windows, is responsible for handling most Microsoft products licensed services. If this service is disabled, error occurs, or system files are corrupted, this type of error will also be caused.
You can try the following steps:
- Open the Services Manager (win R → enter
services.msc
) - Find the "Software Licensing" service, right-click and select "Restart"
- If the service status is "Stopped", start it up and set the startup type to "Auto"
In addition, potential system component problems can be fixed through the system file checking tool:
sfc /scannow
Run this line of command at the command prompt (administrator permissions), and the system will scan and repair the damaged system files, and may fix the authorized service problem.
4. Check whether the version installed by the unofficial channel is misused
If you download software from a third-party website or use the so-called "permanent activation tool", this prompt is likely that the system has identified a non-standard authorization method. In this case, either the software itself is not a legal authorized version, or the authorized information is unstable and prone to failure.
suggestion:
- If you have genuine authorization, it is best to uninstall the existing version and download and install it again from the official website.
- Avoid using cracking tools or activators, which are risky in the long run and may also cause more system problems.
Basically these common solutions. Some situations require step-by-step investigation, such as first confirming the network, then checking the service status, and finally considering reinstalling the authorized components. Although it seems a bit too much, most of the time, you can do it by restarting the service or logging in to your account again.
The above is the detailed content of How to fix 'The Software Licensing Service reported that the license is not installed'. For more information, please follow other related articles on the PHP Chinese website!

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