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Home Computer Tutorials Troubleshooting What does error code 657rx mean in Microsoft Teams on the Windows desktop app?

What does error code 657rx mean in Microsoft Teams on the Windows desktop app?

Jul 02, 2025 am 10:22 AM
error code

Error code 657rx in Microsoft Teams can usually be fixed by cleaning local cache, re -synchronizing accounts, updating windows credentials, or checking networks. 1. Delete the cache manually by closing the teams completely and deleting the %appdata %\ Microsoft \ Teams folder. 2. Exit all accounts, then re -enter using the correct type of account. 3. Delete Teams Entry and Login.microsoft.com on Windows Credential Manager, then re -enter. 4. Check the network or proxy settings, as well as the connection test using a different network to ensure there is no blocking access to the Microsoft server.

What Does Error Code 657rx Mean in Microsoft Teams on the Windows Desktop App?

Error Code 657RX in Microsoft Teams Usually Shows Up When There's a Problem with How is the Handling Your Sign-in or Account Information. It does not mean something broken permanently - more like a hiccup in the system that can often be fixed with a few straighndorward steps.

What Does Error Code 657rx Mean in Microsoft Teams on the Windows Desktop App?

Here are some common reasons why you might see this error and what you can do about it:

What Does Error Code 657rx Mean in Microsoft Teams on the Windows Desktop App?

1. Corrupted local cache or data profile

Teams Stores Local Data to help speed things up, but sometimes that cache gets corrupted. When that happens, the App Might Not Load Your Profession Properly, which leads to errors like 657rx.

What to try:

What Does Error Code 657rx Mean in Microsoft Teams on the Windows Desktop App?
  • Clear the cache manually:
    • Close Teams Completely (right-click the icon in the system tray and choose "quit")
    • Go to %appdata%\Microsoft\Teams
    • Delete everything inside that folder
    • Reopen Teams and Sign Back In

This resets your local profile without deleting your actual account info from Microsoft Servers.


2. Conflicting Account Information

If you've recently changed accounts, switched between personal and work/school accounts, or had any issues syncing your identity, teams Might Get Confused Trying to Match Your Login with Stored Credentials.

How to fix it:

  • Sign out of all accounts in teams first
  • Restart the app
  • Sign back in using the correct account type (personal or organization)

Something just re-establishing the connection helps clear up glitches in authentication.


3. Issues with Windows Credential Manager

Teams Uses Windows' Built-in Credential Manager to Store and Retrieve Your Login Details Securely. If those stored credentials Become outdated or corrupted, you'll run into problems.

Try this:

  • Open the control panel , go to credential manager
  • Look Under "Windows Credentials"
  • Find any entries related to teams.microsoft.com or login.microsoft.com
  • Remove them
  • Then restart teams and sign in again

This for the app to ask for fresh login info is the instal of trying to use potential bad saved data.


4. Network or Proxy Problems

If you're on a Corporate Network or Using a Proxy, Teams Might Be Blocked from Microsoft's Servers Properly. That can cause all kinds of weird errors, including 657rx.

Quick Checks:

  • Try Switching Networks (EG, from Work to Home Internet)
  • Temporarily disable any proxy settings
  • Check if other Microsoft 365 apps are working normally

If things start working after changing network settings, then it's definitely something on your end restricting access.


None of these fixes are overly technical, but they cover most of the usual causes. The trick with error 657rx is that it's more about how your local setup talks to Microsoft's servers than a wides probile outage or bug. So cleaning up cached data, refreshing sign-ins, and checking connectivity tend to resolve it.

基本上就這些。

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