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Table of Contents
1. Check the most basic settings and status first
2. Clean the speaker and microphone holes
3. Restart, update the system or reset settings
4. Check App permissions and function restrictions
Home Mobile Tutorial iPhone Apple phone suddenly has no sound, solving the silent fault of external broadcast and earpiece

Apple phone suddenly has no sound, solving the silent fault of external broadcast and earpiece

May 29, 2025 pm 08:51 PM
iphone apple iPhone Bluetooth earphone

The main reasons why Apple phones have no sound are settings, software or contact problems. 1. Check the mute key, volume and Bluetooth connection; 2. Clean the speaker and microphone hole; 3. Restart, update or reset the system settings; 4. Check App permissions and function restrictions.

Apple phone suddenly has no sound, solving the silent fault of external broadcast and earpiece

It's really a headache to have no sound on Apple phones. Sometimes when the other person is not listening to you when the phone calls, or the video or music is played out, the problem may be in the playback or the earpiece. In fact, in most cases, it is not caused by hardware failure, but by setting, software or contact problems, and it is not complicated to handle.


1. Check the most basic settings and status first

Many "no sound" are actually misoperated. For example, the mute key is turned on accidentally, or the volume is turned on too low.
There is a switch on the upper left side of the iPhone. When you turn it down, it is silent mode. When you see the red dot, it turns on. Try playing the audio after turning it off.
In addition, the sound cannot be heard during a call may be because the volume of the earpiece is too low. At this time, you can try to use the volume keys to adjust the earpiece volume upward when making a call. The earpiece volume is independently controlled.

If you use Bluetooth headsets, it may not be disconnected from a certain device, and the system defaults to Bluetooth output. Open "Settings> Bluetooth" to see if there is any connected device. If there is one, try disconnecting it first.


2. Clean the speaker and microphone holes

Over time, dust will block the small holes in the speaker or microphone, causing the sound to become smaller or even soundless during external playback or call.
You can use a flashlight to shine the speaker opening at the bottom to see if there is any dirt. You can clean it gently with a soft brush, or remove dust by blowing. Be careful not to use sharp objects to poke, as it can easily damage the internal structure.

The earpiece is on the top of the screen and is more likely to accumulate dust, especially if it has been worn with film or shell. You can gently wipe the surface with a cotton swab to keep it unobstructed.


3. Restart, update the system or reset settings

If you confirm that the setup is OK and there is no dust blockage, it may be a temporary system failure.
At this time, you can try to restart the phone, and many times, restarting can solve small problems.
If it doesn't work, you can go to "Settings > General > Software Update" to see if there are any available system updates and upgrade to the latest version.
If it really doesn't work, you can try "Reset All Settings" (no data deletion), the path is "Settings> General> Transfer or Restore iPhone> Restore> Restore All Settings".


4. Check App permissions and function restrictions

Some apps require the microphone or audio playback permissions to be turned on separately.
Enter "Settings", slide down to find the corresponding app, and click in to see if you allow the use of the microphone and playback of sounds. If not checked, there may be a problem of recording or playing silently.

In addition, if you set up functions such as "Guide Access" and "Screen Use Time", some sound output behavior may also be limited. You can go to "Settings> Screen Use Time" to see if there are relevant restrictions on.


Basically these common troubleshooting methods. Most of the cases are caused by settings, dust or system glitches, and the proportion of real hardware damage is actually not high. If you encounter problems, you can basically solve them step by step.

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