If you forget your iPhone password, you can try the following methods: 1. Use iTunes/Finder to enter recovery mode to restore the device (must be connected to the computer); 2. If "Find My iPhone" is enabled, you can erase the device through iCloud; 3. Contact Apple customer service for assistance (need to provide purchase certificates). The first two of the above methods will clear the data. It is recommended to backup regularly in the future and enable the search function.
If you forget your iPhone's password, it's really a headache. But don’t rush to restore the factory settings or give up directly. There are still some ways to try. The specific way depends on whether you have made some preparations in advance.
Recover iPhone with iTunes (needs a computer)
This is the most common solution, provided that you have a computer that has been connected to this iPhone before and has the latest version of iTunes (or Finder, suitable for macOS Catalina and above).
- Connect iPhone to your computer
- Enter recovery mode: different models operate slightly differently
- iPhone 8 and newer models: Quickly press Volume, Volume-, and then press and hold the side button until you see the recovery mode interface
- iPhone 7/7 Plus: Press and hold the Volume-key and Power keys simultaneously until the prompt appears
- iPhone 6s and earlier models: Press and hold the Home key and the Power key to enter
- iTunes will detect the device and prompt "Restore" or "Update", select "Restore"
- Wait until completion, the iPhone will be reset to factory settings
This process will clear all data, so if you haven't backed up, you can only reset your new phone.
If "Find My iPhone" is enabled
If you have enabled the "Find My iPhone" function before and have Apple ID bound, there is still a chance to wipe the device without using the computer.
- Open any browser and access the iCloud official website
- Log in with your Apple ID
- Enter the "Find iPhone" function
- Select your device and click "Erase iPhone"
- After erasing, the password on the device will also be cleared, and you can reactivate it to use it.
Note: The premise of this method is that the device must be in the network state and the "Find" function is enabled.
Apple Support Assisted Unlocking (Applicable in a few cases)
If you don't have a backup, are not logged in to iCloud, and do not know the account and password of your Apple ID, then this path may not work. However, if you can provide purchase certificates and device information, Apple customer service may assist you with the process.
- Bring the serial number on the purchase invoice or packaging box
- Contact Apple's official customer service or go to offline stores
- Provide identification and machine purchase proof materials
- Waiting for review to meet the unlocking conditions
This process is relatively complicated and does not guarantee success. It is recommended as a last resort.
If the device is really reached the point where it is necessary to erase the device, then you can only accept the result of data loss. In the future, remember to use iCloud or local backup regularly and enable "Find My iPhone", which can help you deal with similar problems.
Basically, these are the methods, depending on whether you have prepared in advance.
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