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Table of Contents
1. Run the Windows Store Apps Troubleshooter
2. Reset the Microsoft Store Cache
3. Re-register the Microsoft Store via PowerShell
4. Check Date and Time Settings
5. Sign Out and Back Into Your Microsoft Account
Home Computer Tutorials Troubleshooting How to troubleshoot the Microsoft Store Windows error code 0x803F8001

How to troubleshoot the Microsoft Store Windows error code 0x803F8001

Oct 15, 2025 am 06:25 AM
error code

If you encounter Microsoft Store error 0x803F8001, try these steps: run the Windows Store troubleshooter, reset the store cache using wsreset.exe, re-register the store via PowerShell, ensure correct date/time settings, and sign out then back into your Microsoft account.

How to troubleshoot the Microsoft Store Windows error code 0x803F8001

If you encounter the Microsoft Store error code 0x803F8001, it typically prevents app downloads or updates. Here are several methods to resolve this issue:

The operating environment of this tutorial: Dell XPS 13, Windows 11

1. Run the Windows Store Apps Troubleshooter

This built-in tool scans for common issues affecting Microsoft Store and applies automatic fixes where possible. It targets corrupted caches, permission glitches, or service interruptions that may trigger error 0x803F8001.

  • Press Windows I to open Settings.
  • Navigate to System > Troubleshoot > Other troubleshooters.
  • Locate Windows Store Apps, click "Run," and follow the on-screen instructions.
  • Restart your device after the process completes.

2. Reset the Microsoft Store Cache

Corrupted cache data in the Microsoft Store can lead to errors during app operations. Resetting the cache clears outdated or damaged temporary files, restoring normal functionality.

  • Press Windows R to open the Run dialog.
  • Type wsreset.exe and press Enter.
  • A blank command window will appear briefly, followed by the automatic launch of the Microsoft Store.
  • Check if the error persists when accessing or downloading apps.

3. Re-register the Microsoft Store via PowerShell

When Store components become misaligned or deregistered, re-registering reinstalls the app at the system level using administrative privileges, which often resolves deep-seated errors like 0x803F8001.

  • Right-click the Start button and select Windows Terminal (Admin) or PowerShell (Admin).
  • Paste the following command and press Enter:
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  • Wait for the process to complete without errors.
  • Restart the computer and open the Microsoft Store.

4. Check Date and Time Settings

Inaccurate system time can disrupt authentication with Microsoft’s servers, leading to error codes. Ensuring correct date and time settings helps maintain secure and valid connections.

  • Click the clock in the taskbar and select Adjust date/time.
  • Enable Set time automatically and confirm the displayed time is correct.
  • If necessary, change the time zone manually to match your current location.
  • Reopen the Microsoft Store to test connectivity.

5. Sign Out and Back Into Your Microsoft Account

Authentication issues tied to your Microsoft account session can cause access errors. Refreshing your login state ensures the Store has valid credentials for licensing and downloads.

  • Open the Microsoft Store and click your profile icon in the top-right corner.
  • Select Sign out, then close the app.
  • Relaunch the Store and sign in again using your Microsoft account.
  • Attempt to download or update an app to verify resolution.

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