


How to fix a mouse that is working but the cursor isn't moving.
Oct 15, 2025 am 06:18 AMIf your mouse isn't moving, try these steps: 1. Check connections and surface. 2. Test on another device. 3. Update or reinstall drivers. 4. Adjust mouse settings. 5. Disable touchpad interference. 6. Run Windows hardware troubleshooter.
If your mouse is powered on but the cursor isn't moving, it could be due to hardware, driver, or system issues. Here's how to resolve it:
The operating environment of this tutorial: Dell XPS 13, Windows 11
1. Check Physical Connection and Surface
Ensure the mouse is properly connected and placed on a suitable surface. For optical or laser mice, reflective or transparent surfaces can interfere with tracking.
- Plug the USB cable firmly into the port if using a wired mouse
- Replace the batteries if it’s wireless
- Use a non-reflective mouse pad to improve sensor accuracy
- Try a different surface like a notebook cover or plain paper
2. Test the Mouse on Another Device
Determining whether the issue follows the mouse helps isolate the problem to either the peripheral or the computer.
- Connect the mouse to another laptop or desktop
- Observe if the cursor moves on the second device
- If the cursor still doesn’t move, the mouse hardware is likely faulty
- If it works elsewhere, the issue lies within the original system
3. Update or Reinstall Mouse Drivers
Corrupted or outdated drivers can prevent proper communication between the OS and the mouse sensor.
- Press Win X and select Device Manager
- Expand the "Mice and other pointing devices" section
- Right-click your mouse entry and choose "Uninstall device"
- After uninstalling, restart the computer to trigger automatic driver reinstallation
- Alternatively, visit the manufacturer’s website to download the latest driver
4. Adjust Mouse Settings in Control Panel
Incorrect pointer settings may restrict cursor movement even when input is detected.
- Open Control Panel and go to "Mouse" settings
- Navigate to the "Pointer Options" tab
- Ensure "Enhance pointer precision" is checked
- Verify that the motion slider is not set to zero
- Click Apply to save changes
5. Disable Touchpad Interference (Laptops)
Some laptops disable the external mouse cursor if touchpad gestures or settings conflict.
- Go to Settings > Devices > Touchpad
- Toggle off the option "Leave touchpad on when a mouse is connected" if enabled
- Alternatively, disable the touchpad completely to test for interference
- Check for a function key (e.g., F6) that toggles the touchpad on/off
6. Run Hardware Troubleshooter
Windows includes built-in diagnostic tools that can detect and fix peripheral problems automatically.
- Go to Settings > System > Troubleshoot > Other troubleshooters
- Locate "Hardware and Devices" and click Run
- Follow the on-screen prompts to complete the diagnosis
- Allow the tool to apply recommended fixes if any are offered
The above is the detailed content of How to fix a mouse that is working but the cursor isn't moving.. For more information, please follow other related articles on the PHP Chinese website!

Hot AI Tools

Undress AI Tool
Undress images for free

Undresser.AI Undress
AI-powered app for creating realistic nude photos

AI Clothes Remover
Online AI tool for removing clothes from photos.

ArtGPT
AI image generator for creative art from text prompts.

Stock Market GPT
AI powered investment research for smarter decisions

Hot Article

Hot Tools

Notepad++7.3.1
Easy-to-use and free code editor

SublimeText3 Chinese version
Chinese version, very easy to use

Zend Studio 13.0.1
Powerful PHP integrated development environment

Dreamweaver CS6
Visual web development tools

SublimeText3 Mac version
God-level code editing software (SublimeText3)

This article will introduce how to turn off the thumbnail function displayed when the mouse moves the taskbar icon in Win11 system. This feature is turned on by default and displays a thumbnail of the application's current window when the user hovers the mouse pointer over an application icon on the taskbar. However, some users may find this feature less useful or disruptive to their experience and want to turn it off. Taskbar thumbnails can be fun, but they can also be distracting or annoying. Considering how often you hover over this area, you may have inadvertently closed important windows a few times. Another drawback is that it uses more system resources, so if you've been looking for a way to be more resource efficient, we'll show you how to disable it. but

According to news from this site on July 12, Razer today announced the launch of the Razer|Pokémon Gengar wireless mouse and mouse pad. The single product prices are 1,299 yuan and 299 yuan respectively, and the package price including the two products is 1,549 yuan. This is not the first time that Razer has launched Gengar co-branded peripheral products. In 2023, Razer launched the Gengar-style Yamata Orochi V2 gaming mouse. The two new products launched this time all use a dark purple background similar to the appearance of the Ghost, Ghost, and Gengar families. They are printed with the outlines of these three Pokémon and Poké Balls, with the character Gengar in the middle. A large, colorful image of a classic ghost-type Pokémon. This site found that the Razer|Pokémon Gengar wireless mouse is based on the previously released Viper V3 Professional Edition. Its overall weight is 55g and equipped with Razer’s second-generation FOC

According to news from this website on March 31, HP recently launched a Professor1 three-mode Bluetooth mouse on JD.com, available in black and white milk tea colors, with an initial price of 99 yuan, and a deposit of 10 yuan is required. According to reports, this mouse weighs 106 grams, adopts ergonomic design, measures 127.02x79.59x51.15mm, has seven optional 4000DPI levels, is equipped with a Blue Shadow RAW3220 sensor, and uses a 650 mAh battery. It is said that it can be used on a single charge. 2 months. The mouse parameter information attached to this site is as follows:

According to news from this site on August 12, VGN launched the co-branded "Elden Ring" keyboard and mouse series on August 6, including keyboards, mice and mouse pads, designed with a customized theme of Lani/Faded One. The current series of products It has been put on JD.com, priced from 99 yuan. The co-branded new product information attached to this site is as follows: VGN丨Elden Law Ring S99PRO Keyboard This keyboard uses a pure aluminum alloy shell, supplemented by a five-layer silencer structure, uses a GASKET leaf spring structure, has a single-key slotted PCB, and the original height PBT material Keycaps, aluminum alloy personalized backplane; supports three-mode connection and SMARTSPEEDX low-latency technology; connected to VHUB, it can manage multiple devices in one stop, starting at 549 yuan. VGN丨Elden French Ring F1PROMAX wireless mouse the mouse

This article explores issues that can arise when the mouse is unable to select or highlight text in Microsoft Word, and how to resolve them. Why can't I select text in Microsoft Word? The inability to select text in MSWord may be affected by a variety of reasons, such as permission restrictions, document protection, mouse driver issues, or file corruption. Solutions to these problems are provided below. Fix Microsoft Word cannot select or highlight text using mouse If Microsoft Word cannot select or highlight text using mouse, follow the solutions mentioned below: Make sure your left mouse button is working Check if you are eligible to change the file Update the driver of your mouse

Many users don't know where the files installed by their Razer drivers go. These driver files are usually installed on the system disk, which is the C drive of the computer. The specific location is in the RAZE folder under programfiles. In which folder is the Razer mouse driver located? A: In the RAZE folder under programfiles on the system C drive. Generally, the driver will be installed on the C drive, just find it according to the location. Introduction to Razer mouse driver installation method 1. After downloading the file from the official website, double-click to run the downloaded EXE file. 2. Wait for the software to load. 3. Here you can choose which driver you want to install. 4. After selecting, click "Install" in the lower right corner.

According to news from this website on March 22, Delux launched the M900Pro wireless gaming mouse with a right-handed ergonomic shape. The first pre-sale price starts at 199 yuan. Colorful M900Pro is designed with right-handed ergonomics and is built for users with medium to large hands. It weighs 63g and is sprayed with a matte UV coating. The mouse uses the PAW3395 sensor, the original Nano receiver supports 8000Hz wireless rate of return, is equipped with Huannuo blue shell pink dot micro-movement and comes standard with an RGB charging base and anti-slip stickers. In addition, the mouse also supports functions such as LOD adjustment, full-key customization, custom ripple control, and straight line correction. It is equipped with PTFE foot pads, 1.6m paracord cord, and a built-in receiver storage compartment. This site summarizes the specific parameters of this mouse as follows: Color: black, white, red

Mouse weight, this thing plays a very interesting role in the mouse, so what role does this weight play in the mouse? Each user may have different feelings, but the function of this weight is to Add weight for a more stable result. What is the use of mouse weights: Answer: The purpose of stabilizing the mouse weights is to achieve a stable effect, or it can also increase the center weight. Of course, you don’t need to add it if you feel it’s not appropriate. This is just for users who need it. What impact does installing a weight block have on playing games: 1. It can further improve the stability of the mouse, especially when playing FPS games. It is particularly cool to press the gun. It can directly maximize your experience, and it can also improve stability and other aspects. of durability. 2. If you are doing some
