Troubleshooting common Windows installation problems
Aug 03, 2025 am 03:03 AM"No drives found" error can be fixed by changing SATA mode to IDE/Legacy in BIOS, loading missing storage drivers via USB using "Load Driver," or initializing the drive with diskpart using clean and convert gpt/mbr commands. 2. "Windows cannot be installed to this disk" occurs due to GPT/MBR mismatch; resolve by matching UEFI with GPT or Legacy BIOS with MBR through BIOS settings and using diskpart to convert the disk accordingly, noting that clean removes all data. 3. Installation freezes can be addressed by checking hardware health, removing peripherals, updating BIOS, using USB 2.0 ports, and recreating installation media with the official Media Creation Tool. 4. Unexpected restart loops may require disabling Fast Startup and Fast Boot, triggering Automatic Repair after forced shutdowns, running bootrec commands in recovery, and temporarily disabling Secure Boot. 5. Blue Screens during installation should be tackled by disconnecting non-essential hardware, checking for overheating, verifying installation media integrity, and testing RAM with tools like MemTest86. 6. Product key issues can be resolved by ensuring correct Windows edition, skipping key entry during setup, waiting for server availability, or relying on digital entitlement via Microsoft account for automatic activation. Always back up data, use official tools, update firmware, and consult manufacturer support when needed to ensure a successful installation.
Installing Windows can sometimes run into issues—whether you're setting up a new PC, replacing a drive, or reinstalling the OS. While the process is usually straightforward, various errors can pop up due to hardware, media, or configuration problems. Here are some of the most common Windows installation problems and how to fix them.

1. "No drives found" or installation can't detect the hard drive
This error typically appears during setup when Windows can't recognize your storage device.
Possible causes and fixes:

Incorrect SATA mode in BIOS:
Older versions of Windows (like Windows 7 or early Windows 10) don’t include native drivers for AHCI or RAID modes.
→ Enter BIOS and change SATA mode from AHCI to IDE/Legacy (if available). After installation, install the correct drivers and switch back if needed.-
Missing storage drivers:
Some motherboards (especially with NVMe or RAID) require specific drivers during installation.
→ Download the storage driver from your motherboard or laptop manufacturer’s website, place it on a USB drive, and load it during setup using the "Load Driver" option. -
Drive not initialized or formatted:
The drive may be uninitialized or using an unsupported format.
→ Use the Command Prompt from the installation menu (Shift F10
) and run:diskpart list disk select disk X (replace X with your disk number) clean convert gpt (or "convert mbr" depending on UEFI/Legacy) exit
Then go back and refresh the drive list in setup.
2. "Windows cannot be installed to this disk" (GPT vs MBR error)
This error usually shows up with a message saying the disk is GPT and the system is in Legacy BIOS mode—or vice versa.
How to fix:
Match boot mode and disk partition style:
- UEFI systems require GPT disks.
- Legacy BIOS systems work with MBR.
Check your boot mode: → Restart and enter BIOS/UEFI settings (usually by pressing F2, F12, or Del during boot).
Look for "Boot Mode" or "UEFI/Legacy Support."Convert the disk (if appropriate): If you're using UEFI, the disk should be GPT. If Legacy, it should be MBR.
Usediskpart
from the installation Command Prompt:diskpart list disk select disk X clean convert gpt (or convert mbr) exit
?? Warning:
clean
erases all data on the disk.
3. Installation gets stuck or freezes
Sometimes the installer stops responding—on a progress bar, spinning dots, or at a certain percentage.
Things to try:
Check hardware compatibility and condition:
- Faulty RAM or a failing hard drive can cause freezes.
- Run a memory test using tools like MemTest86.
- Ensure the installation drive is healthy.
Remove unnecessary peripherals: Unplug extra USB devices, external drives, printers, etc. These can interfere with setup.
Update BIOS/UEFI: An outdated motherboard firmware can cause compatibility issues with newer Windows versions.
Use a different USB port or create new installation media: USB 3.0 ports can sometimes cause issues. Try a USB 2.0 port. Recreate the bootable USB using the official Windows Media Creation Tool to rule out corrupted files.
4. "The computer restarted unexpectedly" or endless reboot loop
This often happens during the early stages of installation.
Common causes:
Fast Startup or Fast Boot enabled:
Fast Boot in BIOS or Fast Startup in Windows can interfere.
→ Disable both in BIOS and in current OS power settings (if upgrading).Automatic restart on system failure:
Windows may be set to restart instead of showing an error.
→ On the restart loop, force shut down 2–3 times until you see "Preparing Automatic Repair."Use recovery options: After repeated failures, Windows should launch the recovery environment. From there:
- Try "Startup Repair"
- Or use Command Prompt to run:
bootrec /fixmbr bootrec /fixboot bootrec /scanos bootrec /rebuildbcd
Disable Secure Boot temporarily: While Secure Boot is generally helpful, it can block installation on some systems. Try turning it off in BIOS and re-enable after setup.
Disconnect non-essential hardware:
Especially third-party storage controllers, GPUs (try integrated graphics), or docking stations.Check for overheating:
A CPU or GPU overheating during installation can cause crashes. Ensure fans are working.Verify installation media:
Corrupted ISO or faulty USB drive can lead to file read errors.
→ Recreate the USB stick using the Media Creation Tool on a different computer if possible.Test the RAM:
Memory errors often manifest as random BSODs. Use a bootable memory tester.Make sure you’re installing the correct edition:
A Home key won’t work for Pro, and retail vs. OEM keys have different compatibility.Skip entering the key during setup:
You can usually proceed without a key and enter it later in Settings > Activation.Check Microsoft’s activation servers:
Occasionally, Microsoft’s servers are down. Wait and try again.Use your Microsoft account:
If you previously activated Windows 10/11 on this hardware, it should auto-activate after setup.- Always back up your data before installing.
- Use official tools to create installation media.
- Keep your BIOS, drivers, and hardware firmware updated.
- When in doubt, consult your PC or motherboard manufacturer’s support site for model-specific guidance.
5. Blue Screen (Stop Error) during installation
Common codes: INACCESSIBLE_BOOT_DEVICE
, KMODE_EXCEPTION_NOT_HANDLED
, CRITICAL_PROCESS_DIED
.
Steps to resolve:
6. Product key or activation issues
Sometimes setup refuses a valid key or says "This key isn’t working."
Tips:
Final Tips
Most installation problems come down to mismatched settings, outdated drivers, or faulty media—fixing one of these usually gets things back on track.
The above is the detailed content of Troubleshooting common Windows installation problems. For more information, please follow other related articles on the PHP Chinese website!

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