Check if your system meets requirements: Windows 10 or macOS Big Sur ; 2. Remove leftover Chrome files from %localappdata%\Google or ~/Library/Application Support/Google; 3. Run the installer as administrator on Windows; 4. Temporarily disable antivirus/firewall; 5. Download a fresh installer from http://ipnx.cn/link/28557060cef0f58b8d918a2f8eac053f to avoid corruption; 6. Use the official Chrome Cleanup Tool to resolve conflicts; 7. Try installing in Safe Mode to rule out interference; always restart after cleanup, ensure admin rights, and contact IT if on a managed device—following these steps resolves most installation issues successfully.
Google Chrome installation failed? It’s more common than you’d think — and usually fixable without too much hassle. Most issues stem from system conflicts, leftover files from previous installations, or permission restrictions. Here’s how to troubleshoot and get Chrome installed successfully.

1. Check System Requirements and Compatibility
Before anything else, make sure your operating system is supported.
- Windows: Chrome supports Windows 10 and later (Windows 7 and 8.1 are no longer supported as of 2023).
- macOS: Requires macOS Big Sur (11) or later.
-
Check your OS version:
- On Windows: Press
Win R
, typewinver
, and hit Enter. - On Mac: Click the Apple menu > About This Mac.
- On Windows: Press
If your system is outdated, Chrome won’t install — consider updating your OS or using a compatible browser.

2. Clear Previous Chrome Files
If a prior Chrome install failed or was incomplete, leftover files can interfere.
On Windows:
- Press
Win R
, type%localappdata%\Google
, and press Enter. - Delete the Chrome folder if it exists.
- Also go to
C:\Users\[YourName]\AppData\Local\Google\
and remove any Chrome-related folders.
On Mac:
- Open Finder > Go > Go to Folder:
~/Library/Application Support/Google/
- Delete the Chrome folder.
- Also check
~/Library/Caches/
and remove any Google or Chrome cache folders.
? Restart your computer after deleting these files.
![]()
3. Run the Installer as Administrator (Windows)
Permission issues often cause silent failures.
- Right-click the Chrome installer.
- Choose Run as administrator.
- If prompted by User Account Control (UAC), click Yes.
Alternatively, download the offline installer from Chrome’s official site (search “Chrome offline installer”) — it’s more reliable for stubborn installs.
4. Disable Antivirus or Firewall Temporarily
Some security software blocks Chrome’s installer, mistaking it for malware.
- Temporarily disable your antivirus or firewall.
- Try installing Chrome again.
- Re-enable protection once the install is complete.
?? Only do this with trusted software and re-enable it immediately.
5. Check Internet Connection and Download Source
A corrupted installer = failed install.
- Download Chrome again from the official site: http://ipnx.cn/link/28557060cef0f58b8d918a2f8eac053f
- Avoid third-party download sites — they may host modified or outdated versions.
- Ensure your internet is stable during the download.
After downloading:
- Verify the file isn’t partially downloaded or damaged.
- On Windows, the file should be named something like
chrome_installer.exe
.
6. Use Chrome Cleanup Tool (Windows)
Google offers a dedicated tool to fix installation issues:
- Download the Chrome Cleanup Tool from Google’s official support page.
- Run it — it scans for software conflicts and removes harmful programs blocking Chrome.
- After cleanup, try installing Chrome again.
7. Try Installing in Safe Mode (Advanced)
If background apps are interfering:
On Windows:
- Restart in Safe Mode (hold Shift while clicking Restart, or use
msconfig
). - Once in Safe Mode, run the Chrome installer.
- If it works, a third-party app was likely the culprit.
On Mac:
- Restart and hold Shift until the login screen appears (Safe Boot).
- Try the installation.
Final Tips
- Make sure you’re logged in as an administrator on your computer.
- Don’t run multiple installers at once.
- If you’re on a work or school-managed device, contact your IT admin — Chrome might be blocked.
Basically, most Chrome installation failures come down to permissions, leftover files, or interference from other software. Following the steps above — especially cleaning old files and running as admin — resolves the issue in 9 out of 10 cases.
The above is the detailed content of Google Chrome installation failed. For more information, please follow other related articles on the PHP Chinese website!

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