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Table of Contents
1. Understand the Error Code and Stop Code
2. Boot into Safe Mode and Rule Out Software Conflicts
3. Update or Roll Back Drivers
4. Check for Windows and System Updates
5. Test Your Hardware
RAM (Memory)
Hard Drive / SSD
Overheating
Power Supply (PSU)
6. Analyze Crash Dumps
7. Reset or Reinstall Windows (Last Resort)
Home Computer Tutorials Computer Knowledge How to Diagnose and Fix Blue Screen of Death (BSOD) Errors

How to Diagnose and Fix Blue Screen of Death (BSOD) Errors

Jul 30, 2025 am 02:00 AM

Identify the BSOD stop code and related files using the blue screen, Reliability Monitor, or Event Viewer to determine if the cause is hardware, driver, or software related. 2. Boot into Safe Mode by triggering Automatic Repair and selecting Startup Settings to isolate software or driver conflicts, then uninstall recent programs or perform a clean boot via msconfig. 3. Update or roll back problematic drivers—especially for display, network, and storage adapters—through Device Manager, prioritizing downloads from manufacturer websites over Windows Update. 4. Install pending Windows updates via Settings > Update & Security, or uninstall recent updates if they triggered the issue. 5. Test hardware including RAM with Windows Memory Diagnostic or MemTest86, check disk health using CHKDSK and CrystalDiskInfo, monitor temperatures with HWMonitor or Core Temp for overheating, and evaluate PSU stability under load. 6. Analyze minidump files (C:\Windows\Minidump*.dmp) using tools like BlueScreenView or WinDbg to identify the faulting module and crash stack trace. 7. As a last resort, reset Windows via Settings > Recovery or perform a clean OS reinstall from USB to eliminate persistent software corruption, ensuring all other diagnostic steps have been completed first.

How to Diagnose and Fix Blue Screen of Death (BSOD) Errors

Blue Screen of Death (BSOD) errors can be frustrating—your computer crashes, a blue screen appears with a cryptic error message, and you lose your work. But while BSODs look scary, they’re usually fixable once you understand the root cause. Here’s how to diagnose and fix them effectively.

How to Diagnose and Fix Blue Screen of Death (BSOD) Errors

1. Understand the Error Code and Stop Code

The first step in fixing a BSOD is identifying the stop code—the specific error message displayed on the blue screen. Common examples include:

  • IRQL_NOT_LESS_OR_EQUAL
  • KERNEL_SECURITY_CHECK_FAILURE
  • PAGE_FAULT_IN_NONPAGED_AREA
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • MEMORY_MANAGEMENT

? What to do:

How to Diagnose and Fix Blue Screen of Death (BSOD) Errors
  • Write down the exact stop code and any referenced file (e.g., dxgkrnl.sys, nvlddmkm.sys).
  • Use Windows’ built-in Reliability Monitor (reliability monitor in Start menu) to review past crashes and get more details.
  • Check Event Viewer (search in Start menu) under Windows Logs > System for critical errors around the time of the crash.

This info helps narrow down whether the issue is hardware, driver, or software related.


2. Boot into Safe Mode and Rule Out Software Conflicts

If your PC keeps crashing, boot into Safe Mode to disable third-party drivers and startup programs.

How to Diagnose and Fix Blue Screen of Death (BSOD) Errors

? How to enter Safe Mode:

  1. Restart your PC and interrupt the boot process 3 times to trigger Automatic Repair.
  2. Go to Troubleshoot > Advanced Options > Startup Settings > Restart.
  3. Press F4 to enable Safe Mode.

Once in Safe Mode:

  • If the system is stable, the BSOD is likely caused by a driver or software conflict.
  • Uninstall recently installed programs or updates.
  • Run a clean boot (via msconfig) to disable non-Microsoft services and see if the issue persists.

3. Update or Roll Back Drivers

Faulty or outdated drivers are a leading cause of BSODs—especially graphics, network, and chipset drivers.

? Steps to fix driver issues:

  • Open Device Manager (right-click Start button).
  • Look for devices with a yellow warning icon.
  • Right-click and Update driver—choose “Search automatically for drivers.”
  • If the BSOD started after a recent driver update, roll back the driver (Properties > Driver tab > Roll Back Driver).
  • Pay special attention to:
    • Display adapters (GPU drivers)
    • Network adapters
    • Storage controllers

? Pro tip: Download drivers directly from your PC manufacturer’s website or component vendors (e.g., NVIDIA, Intel) instead of relying solely on Windows Update.


4. Check for Windows and System Updates

Microsoft regularly releases patches that fix known bugs causing system crashes.

? What to do:

  • Go to Settings > Update & Security > Windows Update.
  • Install all pending updates.
  • If a recent update caused the problem, use Settings > Update > Recovery to uninstall it.

5. Test Your Hardware

BSODs can stem from failing hardware. Key components to check:

RAM (Memory)

  • Use Windows Memory Diagnostic:
    1. Type Windows Memory Diagnostic in Start.
    2. Choose “Restart now and check for problems.”
  • Or use MemTest86 for a more thorough test (run from USB).

Hard Drive / SSD

  • Run CHKDSK:
    1. Open Command Prompt as admin.
    2. Type chkdsk C: /f /r and press Enter.
    3. Schedule it for the next restart.
  • Use tools like CrystalDiskInfo to check drive health (SMART status).

Overheating

  • Use tools like HWMonitor or Core Temp to check CPU/GPU temperatures.
  • Clean dust from fans and vents.
  • Ensure proper airflow and consider repasting thermal compound if temps are high.

Power Supply (PSU)

  • Random crashes under load could point to a failing PSU.
  • Consider testing with a known-good power supply if other checks pass.

6. Analyze Crash Dumps

Windows creates memory dump files (C:\Windows\Minidump\*.dmp) during BSODs. Analyzing them can reveal the culprit.

? How to analyze:

  • Download BlueScreenView (free tool) or WinDbg from Microsoft.
  • Open the dump file and look for:
    • The faulting module (e.g., a driver file).
    • Stack trace showing what led to the crash.

This is especially helpful if the stop code isn’t clear.


7. Reset or Reinstall Windows (Last Resort)

If all else fails and the system remains unstable:

  • Use Reset this PC (Settings > System > Recovery).
  • Choose to keep files or remove everything.
  • Reinstall Windows cleanly from a USB drive if needed.

This eliminates deep software corruption and gives a fresh start.


BSODs aren’t always easy to fix, but by systematically checking drivers, updates, hardware, and logs, you can usually pinpoint the cause. Keep notes on when crashes happen (e.g., during gaming, startup, idle) to help identify patterns.

Basically, start simple—check the error code, update drivers, run diagnostics—and work your way up to hardware and OS reset if needed.

The above is the detailed content of How to Diagnose and Fix Blue Screen of Death (BSOD) Errors. For more information, please follow other related articles on the PHP Chinese website!

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