Microsoft Edge can't open this page
Jul 30, 2025 am 12:14 AMThe problem with Microsoft Edge not opening pages is usually related to network, browser settings, or system permissions. First, check whether the basic network connection is normal, use other devices or browsers to test whether the web page can be opened. If other applications cannot access the Internet, the problem lies in the network connection. Secondly, clear the cache or try the traceless mode, enter the Edge settings to clean up the "Cached and other website data", and test the page loading in the traceless window. Third, turn off the extension and security protection functions, disable browser plug-ins one by one, and temporarily close the browser protection module of the antivirus software. Finally, change the DNS settings or reset the network configuration, manually set the preferred DNS to 8.8.8.8 and alternate DNS to 8.8.4.4, and run the netsh winsock reset and netsh int ip reset commands to fix network problems and restart the computer. In most cases, the above steps can solve the problem that Edge cannot open the page.
The problem of Microsoft Edge not being able to open the page is actually quite common. In this case, it is generally related to network, browser settings or system permissions. Don't rush to restart your computer or reinstall your browser. Many problems can actually be solved in just a few steps.

Check whether the basic network connection is normal
Edge cannot open the web page. The first step is to confirm whether there is a problem with the network itself. You can try:
- Use your mobile phone or other device to see if it can be opened
- Change your browser (such as Chrome or Firefox) to test whether it is also unopenable
- Restart the router or reconnect to Wi-Fi
If you find that other applications cannot access the Internet, the problem is not on Edge, but on your network connection.

Clear cache or try traceless mode
Sometimes the browser's cache file is corrupted, which can also cause the page to load. It can be handled like this:
- Open Edge and click on the three dots in the upper right corner → Settings → Privacy, Search and Services
- Scroll down to Clear browsing data and select Cache and other website data to clean up
- Then try to open the page in the traceless window (the new traceless window shortcut key is Ctrl Shift N)
If it can be opened normally in traceless mode, it means it is an extension or cache problem.

Turn off extensions and security protection
Some ad blocking plugins or security software may prevent page loading. you can:
- Temporarily close all browser extensions
- Enter
edge://extensions/
in the Edge address bar to disable checking one by one - If you have installed antivirus software (such as Kaspersky and Turfur), you can also temporarily close its browser protection module and try it
Change DNS settings or reset network configuration
If none of the above methods are useful, it may be that there is a problem with the DNS setup. You can try changing DNS manually:
- Open Control Panel → Network and Internet → Network and Sharing Center
- Click the currently connected network → Properties → Double-click "Internet Protocol Version 4 (TCP/IPv4)"
- Select "Use the following DNS server address"
- fill in:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4 (Google's public DNS)
In addition, you can also run the following command via the command prompt to repair the network:
netsh winsock reset netsh int ip reset
After execution, restart the computer to see if there is any improvement.
Basically, these common causes and solutions are all there. In most cases, you can do it by following the steps and checking it. The uncomplexing but easy to ignore may be cache or DNS settings.
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