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Steps to appeal:
You may need to:
Stay compliant by:
Home Software Tutorial Mobile Application How to get back a disabled ad account on Facebook

How to get back a disabled ad account on Facebook

Jul 25, 2025 am 01:53 AM

First, check the reason for the disablement via Meta Business Suite or Account Quality. 2. Submit an appeal through the Request Review option, providing a clear, honest explanation and supporting documents. 3. Verify your identity and business with official IDs and documents to meet Meta’s requirements. 4. Avoid common policy violations by adhering to advertising guidelines and using accurate targeting and landing pages. 5. After appealing, wait 24–72 hours for a response, monitor your email, and only resubmit if necessary, as repeated appeals without changes reduce success chances. Getting your Facebook ad account reinstated is possible by understanding the issue, appealing professionally, verifying your information, complying with policies, and patiently following up, with many accounts restored after a well-prepared appeal.

How to get back a disabled ad account on Facebook

If your Facebook ad account has been disabled, it can be frustrating—especially if you rely on it for business. The good news is, in many cases, you can get it back. Here’s how to approach the situation effectively.

How to get back a disabled ad account on Facebook

1. Check the Reason for Disabling

The first step is to understand why your ad account was disabled. Facebook disables accounts for several reasons, including:

  • Policy violations (e.g., misleading ads, prohibited content)
  • Suspicious activity or payment issues
  • Use of false information
  • Circumventing systems (e.g., creating new accounts to avoid restrictions)

? What to do:
Log into your Meta Business Suite or Ads Manager. If the account is disabled, Facebook usually displays a message explaining the reason. If not, go to Account Quality (http://ipnx.cn/link/27bc180c3de1916f7b9834792801f003) to see details about disabled ads or accounts.

How to get back a disabled ad account on Facebook

2. Submit an Appeal

If your ad account is disabled, you’ll likely need to appeal the decision. This is your best chance to get it reinstated.

Steps to appeal:

  • Go to Account Quality in your Business Manager.
  • Find the disabled ad account and click on it.
  • Look for an option like “Request Review” or “Appeal”.
  • Fill out the form honestly and clearly:
    • Explain what happened.
    • Clarify if it was a misunderstanding or mistake.
    • Show how you’ll comply with Facebook’s policies moving forward.
  • Attach supporting documents if relevant (e.g., business license, ID, website proof).

? Tip: Be polite and professional. Avoid arguing—focus on resolution.

How to get back a disabled ad account on Facebook

3. Verify Your Identity and Business

Sometimes, Facebook disables accounts due to incomplete or unverified information.

You may need to:

  • Confirm your personal identity with a government-issued ID.
  • Verify your business with official documents (e.g., tax ID, utility bill, business license).
  • Confirm your domain via Meta Business Extension or DNS record.

? Completing Business Verification not only helps with appeals but also reduces the chance of future issues.


4. Avoid Common Mistakes That Trigger Disables

Even after getting your account back, it can be re-disabled if you repeat the same issues.

Stay compliant by:

  • Reading Facebook’s Advertising Policies thoroughly.
  • Avoiding restricted content (e.g., weight loss claims, before/after photos, certain health topics).
  • Using accurate targeting and landing pages.
  • Ensuring your payment methods are valid and up to date.

? If your account was disabled for policy violations, consider running a test ad with low budget after reinstatement to ensure everything works.


5. Wait and Follow Up

After submitting an appeal:

  • Response times vary—usually 24 to 72 hours, but sometimes longer.
  • Check the email associated with your Business Manager regularly.
  • If you don’t hear back, you can try resubmitting the appeal (but avoid spamming).

?? Note: If Facebook denies your appeal, you may still be able to create a new ad account—but only if you fix the root issue first. Otherwise, the new one will likely get disabled too.


Getting a disabled Facebook ad account back isn’t guaranteed, but acting quickly, providing accurate information, and showing willingness to comply greatly improve your chances. Most importantly: don’t give up after the first denial—many accounts are restored after a well-prepared appeal.

Basically, it comes down to clarity, compliance, and patience.

The above is the detailed content of How to get back a disabled ad account on Facebook. For more information, please follow other related articles on the PHP Chinese website!

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