


6 Methods to Fix the Windows 10 Remote Desktop Not Working Error
Jul 25, 2025 am 12:45 AMHave trouble connecting to Windows 10 Remote Desktop? This article not only analyzes the common causes of this problem, but also provides a variety of efficient solutions. You can get more detailed information on the MiniTool official website.
Common reasons why Windows 10 Remote Desktop Cannot Connect
A Windows 10 Remote Desktop connection failure can be caused by a number of factors, and a prompt usually pops up: "Remote Desktop cannot connect to a remote computer for one of the following reasons." It mainly includes the following three points:
- The target computer does not enable remote access.
- The remote computer is shut down.
- The remote computer is not in the current network.
More deeper common reasons include:
- The network connection is unstable.
- Login credentials do not match.
- The RDP function is abnormal after the system is updated.
- Firewall or antivirus software blocks connections.
- Network configuration file settings error.
How to solve the problem that Windows 10 Remote Desktop cannot connect?
After understanding the above reasons, let’s introduce several practical repair methods.
Method 1: Adjust the firewall settings
Improper firewall setup is one of the common reasons, and can be fixed by following the steps below:
Step 1: Enter the Allow App to Pass the Windows Firewall in the Search box, and then click the Best Match Results.
Step 2: Click the Change Settings button in the upper right corner.
Step 3: Find the remote desktop , check its options under the dedicated network, and click OK to save settings.
Step 4: After closing the window, try to connect again, and the problem can usually be solved.
Method 2: Enable remote desktop connection function
If the system does not enable remote connection permissions, the connection will also fail. Please follow the steps below:
Step 1: Press the Win I key at the same time to open the settings interface.
Step 2: Click Update and Security to enter the Developer Options.
Step 3: Find Change Settings on the right to allow remote connection to this computer , click Show Settings next to it.
Step 4: Check Allow Remote Assistance to connect to this computer , click Apply and OK to save the changes.
Step 5: After closing the settings window, try connecting again, and the problem should be solved.
Method 3: Clear the remote desktop login credentials
When saved credentials are incorrect or expired, the connection fails. It is recommended to clear and re-enter:
Step 1: Enter the Remote Desktop Connection in the search box and click the match to open the program.
Step 2: Enter the IP address of the target computer. If there are already saved credentials, the system will provide the edit or delete option.
Step 3: Click Delete to clear the old credentials.
Step 4: Retry the connection and see if the problem is resolved.
Method 4: Add the remote computer IP to the hosts file
By modifying the local hosts file, some parsing failures can be solved:
Step 1: Enter cmd in the search box, right-click the command prompt , select Run as administrator , and click Yes .
Step 2: Enter cd C:/Windows/System32/Drivers/etc in the command line and press Enter to execute.
Step 3: Enter notepad hosts and press Enter to open the hosts file in Notepad.
Step 4: Add the IP address and hostname mapping of the remote computer at the end of the file, click File → Save , and then close.
Step 5: Retry the remote connection and check whether it is restored to normal.
Method 5: Modify the registry settings
Configuration tuning through the Registry Editor may also fix connection issues:
Step 1: Press Win R key at the same time to open the running window.
Step 2: Enter regedit , click OK , and click Yes to open the Registry Editor.
Step 3: Navigate to the path HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client .
Step 4: Right-click the blank space on the right, select New → DWORD (32-bit) value , and name it RDGClientTransport .
Step 5: Double-click the new item, enter 1 in the numerical data , and click OK to save.
Step 6: Try to connect to the remote computer again to see if the problem is resolved.
Method 6: Change network properties
If the current network is recognized as a "public network", the system will turn off the remote connection by default. It is recommended to change to "Private Network":
Step 1: Open Settings and click Network and Internet .
Step 2: Enter the Status page and click Change Connection Properties on the right.
Step 3: Select Dedicated in the Network Configuration File .
Step 4: Retry connecting to the remote computer and confirm that the problem is eliminated.
Summarize
Through this article, you have learned the main reasons why Windows 10 Remote Desktop cannot connect and have mastered a variety of effective solutions. When encountering connection problems, you can try the above solution in turn to quickly restore the remote access function.
The above is the detailed content of 6 Methods to Fix the Windows 10 Remote Desktop Not Working Error. For more information, please follow other related articles on the PHP Chinese website!

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