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3. Check whether the system disk space is sufficient
4. Check whether the system files are corrupted
Home System Tutorial Windows Series How to fix '0x80070002' update error?

How to fix '0x80070002' update error?

Jul 21, 2025 am 12:55 AM
Update error

The 0x80070002 error is usually caused by file path or cache issues. It can be solved by the following methods: 1. Run Windows Update Troubleshooting Check and Frequently Asked Questions; 2. Run the command prompt with administrator permissions, stop updating related services, rename cache folders, and restart services to reset the update components; 3. Ensure that the system disk retains at least 5GB of free space, use disk cleaning or storage aware to free up space; 4. Execute the sfc /scannow and DISM commands to scan and repair system file integrity. In most cases, the first two steps can be fixed.

How to fix \

Windows Update Error Code 0x80070002 Usually means that the system cannot find the specified file or path. This problem is common during the update process, especially when the error code is prompted after the automatic update fails, many people will mistakenly think it is a network problem or system files are damaged. In fact, it is most often related to the working path or cache of the system update component.

How to fix

Below are some common troubleshooting and repair methods. Trying in order can generally solve the problem.


1. Troubleshooting for Windows Update

Windows comes with a "Troubleshooting" tool that can automatically detect and fix some common update problems.

How to fix
  • Open Settings > System > Troubleshooting
  • Click "Other Troubleshooting"
  • Find the "Run" button next to "Windows Update"
  • Follow the prompts to complete the inspection and repair

Although this tool cannot solve all problems, it can sometimes help with path errors like 0x80070002.


2. Manually reset Windows Update Components

In many cases, the error is caused by an abnormal cache or service status associated with the Windows Update Service (WU).

How to fix

You can reset it by following the steps below:

  • Open a command prompt (administrator permissions)
  • Enter the following commands in turn (the next one will be entered after each execution):
 net stop wuauserv
net stop cryptSvc
net stop bits
net stop msserver
  • Then clean the software distribution cache:
 ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
  • Finally restart the service:
 net start wuauserv
net start cryptSvc
net start bits
net start msserver

Trying to update again after completion should be able to bypass the old cache issue.


3. Check whether the system disk space is sufficient

This error may sometimes be caused by insufficient disk space, especially the remaining space on disk C is too small.

  • Make sure that the C drive has at least 5GB of free space
  • You can use the "Disk Cleanup" tool to delete temporary files, system update residues, etc.
  • Or enable "Storage Awareness" to automatically clean unnecessary files

If your system disk is almost full, it is recommended to clean it first and then try to update it.


4. Check whether the system files are corrupted

Although not every time, if the above methods do not work, you can try scanning the system file integrity:

  • Open a command prompt as administrator
  • enter:
 sfc /scannow

If a corrupt file is found, the system will try to repair it automatically. It can also be run further:

 DISM /Online /Cleanup-Image /RestoreHealth

These two commands can be used in conjunction with each other to fix deeper system file problems.


Basically these common ways of dealing with it. In most cases, the first two steps can solve the 0x80070002 error. If it still doesn't work, you may need to consider updating the driver, upgrading the system version, or contacting Microsoft Support. But don't rush to reinstall the system. This problem is generally not complicated, it just can easily get stuck.

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