how to fix black screen with cursor Windows 10
Jul 03, 2025 am 01:30 AMIf you encounter a black screen and only a mouse, the system is usually started but the desktop is not loaded. Common reasons include resource manager crashes, driver conflicts, or system files corruption. 1. Restart the Explorer: Run the new task through the task manager and enter explorer.exe; 2. Check the graphics card driver: Enter safe mode to uninstall or update the graphics card driver; 3. Run the system file check tool: execute the sfc /scannow command in PowerShell to repair the system files; 4. Temporarily create a new user test: Run net user testuser /add to create a new user and try to log in to determine whether it is a user configuration problem. Most cases can be solved through the above steps. If it still cannot be handled, then consider system restoration or reinstallation.
If you encounter a black screen and only have a mouse, it usually means that the system has been successfully started but the desktop has not loaded. This situation is not uncommon in Windows 10, because of the resource manager crash, driver conflict, or system file corruption. The good news is that it can be fixed quickly in most cases.

1. Restart Explorer (explorer.exe)
This is the most common and direct solution. Although the screen is black, the mouse can move, which means you can also call up the task manager.

Operation steps:
- Press
Ctrl Shift Esc
to open Task Manager - Click "File" > "Run new task"
- Enter
explorer.exe
and press Enter
If this step can restore the desktop, the problem will be solved. If not, continue to try the following method.

2. Check whether the graphics card driver is abnormal
The black screen may also be due to errors in the graphics card driver or incompatible. You can uninstall or update the graphics card driver through safe mode.
How to enter safe mode:
- Press and hold the power button forcibly shut down, repeat 3 times, and enter the recovery environment for the fourth normal turn-on
- Select Troubleshooting > Advanced Options > Start Repair or Safe Mode
After entering the system:
- Open Device Manager
- Expand "Show Adapter", right-click your graphics card, and select "Uninstall Device"
- Restart the computer and let the system automatically reinstall the driver, or manually install the latest version
3. Run the system file check tool
If the system files are corrupted, the interface may also fail to load. You can use the system's own tools to check and repair.
Operation method:
Run a new task in Task Manager:
powershell
-
Enter the following command in PowerShell and press Enter:
sfc /scannow
If the prompt is insufficient permission, try running PowerShell as an administrator
This process may take several minutes, and after completion, restart the computer to see if there is any improvement.
4. Temporarily create new user tests
Sometimes the problem lies in the current user's configuration file. You can try creating a new user account to log in to see if it is normal.
Operation steps:
- Run
net user testuser /add
in task manager to create a user (testuser is the sample name) - Run
control userpasswords2
to set password or cancel password login - Log out of the current account and try logging in with a new user
If there is no problem with the new user, it means there is a problem with the original user configuration. You can consider migrating the data to the new account.
Basically these common ways of dealing with it. Most of the situations can be done by restarting the resource manager or repairing the driver. If it really doesn't work, then consider system restoring or reinstalling the system. Although the problem seems serious, it is actually not complicated, it is just easy to make people panic.
The above is the detailed content of how to fix black screen with cursor Windows 10. For more information, please follow other related articles on the PHP Chinese website!

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