Windows Spotlight not working on the lock screen
Jul 03, 2025 am 01:23 AMWhen Windows Spotlight is not working, you can check network connections, set the on state, cache files, time area settings and other system problems in turn. First, ensure that the network is normal and there are no proxy blocks; enter the personalized settings to confirm that the Windows Spotlight background has been selected and the news prompt function is enabled; then clear all content in the ContentDeliveryManager cache folder; check whether the time and area are set accurately; finally troubleshoot the system version, group policy restrictions, disk space and account type issues, and in most cases, it can be solved by processing it in sequence.
Windows Spotlight is a very practical feature in Windows 10 and 11. It can automatically replace high-quality pictures on the lock screen interface every day and provide information such as news tips. But sometimes users will encounter the problem of "Windows Spotlight not working" - the lock screen interface is always black or white, or just the static image has not changed. If you encounter this situation, don’t rush to reinstall the system or find advanced repair tools. The following methods can help you troubleshoot and solve problems.

Check if the network connection is normal
Spotlight requires online download of new pictures and information content. If there is a problem with network disconnection, current limit, or proxy settings, the functionality will be unavailable.

- Make sure the computer is connected to the Internet
- Try to open the web page to see if it can be accessed normally (especially Microsoft-related services)
- If you use a proxy or company network, you may need to turn off the proxy or switch the network environment to try
Sometimes, even if Wi-Fi is displayed, there may be an issue with DNS or IP allocation exceptions. You can try running the following command in the command prompt:
ipconfig /release ipconfig /renew ipconfig /flushdns
Confirm whether the Spotlight setting is on
Many people think that setting will take effect, but sometimes they accidentally turn off an option, or the default settings change after the system is updated.

Go to path: Settings > Personalization > Lock screen interface
Confirm that Windows Spotlight is selected in the Background drop-down menu. If this option is not the case, you will naturally not see dynamic content.
In addition, check whether there are switches similar to "get tips, news, and interests" below, and this should also be kept enabled.
Clear the Spotlight cache
Images of Windows Spotlight are cached locally. If the cache file is corrupted or expired, it may result in no update or even no display at all.
You can manually clear the cache to refresh the data:
- Open Explorer and enter the path:
C:\Users\你的用戶名\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\LocalState\Assets
- Delete all files in this folder (be careful not to delete other directories by mistake)
- Then restart the computer or wait for a while, the system will download new content again
Tip: The files in this directory do not have an extension, but you can roughly determine which pictures are by checking the file size. However, without having to worry about which file is the most convenient way to directly clear the entire folder.
Check if the time and locale settings are correct
Windows Spotlight pushes different content based on the geographic location. If your time, time zone, or country is set incorrectly, the content may not be loaded.
Go to: Settings > Time and Language > Date and Time
Make sure "Auto Set Time and Time Zone" is on. If you have changed the locale, such as changing from China to the United States, it can sometimes lead to limited content in certain regions.
Other common reasons and suggestions
- The system version is too old : Some older versions of Win10 or Win11 may no longer support Spotlight dynamic content, and it is recommended to upgrade to the latest stable version.
- Enterprise Policy Limitation : If you are using a corporate computer, Spotlight may be disabled by Group Policy. Ordinary users cannot modify it, so they can only contact IT support.
- Insufficient disk space : If the remaining space on disk C is very small, the system may not be able to cache Spotlight content. It is recommended to retain at least 1GB of free space.
- Account type issue : Some local or temporary accounts may not be able to use Spotlight normally. Try to switch to Microsoft account to log in.
Basically, these common check points. Windows Spotlight is not working usually not a big problem, as long as you check the network, settings, cache, and system status in order, most cases can be solved. If it is not complicated but is easy to ignore, then it is whether the "background" option in the settings is really selected correctly.
The above is the detailed content of Windows Spotlight not working on the lock screen. For more information, please follow other related articles on the PHP Chinese website!

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