When an error "This site can't be reached" appears, it is usually the browser cannot connect to the destination URL, which may be caused by network, DNS, or browser issues. The solutions are as follows: 1. Check whether the basic network connection is normal, try to visit other websites or restart the router; 2. Clear the DNS cache and reset the network settings, and modify the DNS to 8.8.8.8 and 1.1.1; 3. Change the browser or clear the cache and disable the plug-in; 4. Turn off the firewall or antivirus software for testing. Sequence search usually solves the problem. If it still cannot be solved, it is recommended to contact technical support.
When an error "This site can't be reached" appears, it is usually the browser that cannot connect to the URL you entered. This problem is common in Windows 10 systems and may be caused by network settings, DNS issues, or the browser itself. Below are some common troubleshooting methods and solutions.
Check whether the basic network connection is normal
First, make sure that your computer is indeed connected to the Internet and can access other websites. You can try to open some mainstream websites (such as Baidu and Google) to see if they can load normally.
- If other websites cannot be opened, it may be that your network itself is disconnected or unstable.
- If only a specific website cannot be opened, the problem may be with that website itself or local settings.
You can try the following steps:
- Restart the router or modem and try again after a minute or two.
- Switch Wi-Fi or wired connections to troubleshoot hardware contact issues.
- Visit the same URL on your mobile phone or other device to see if the "inaccessible" problem can also be reproduced.
Clear DNS cache and reset network settings
Sometimes local DNS cache errors can also cause some websites to be inaccessible. You can try to manually clear the cache and replace the public DNS server.
The operation steps are as follows:
- Open a command prompt (run as administrator), and then enter the following commands:
ipconfig /flushdns netsh winsock reset netsh int ip reset
- Then restart the computer.
If it still doesn't work, you can manually modify the DNS settings:
- Open Control Panel → Network and Internet → Network and Sharing Center.
- Click the currently used network → Properties → Double-click "Internet Protocol Version 4 (TCP/IPv4)".
- Select "Use the following DNS server address" and fill in:
- Preferred DNS server: 8.8.8.8 (Google Public DNS)
- Alternate DNS server: 1.1.1.1 (Cloudflare DNS)
Try changing the browser or clearing the browser cache
Sometimes the problem lies in the browser itself. If you are using Chrome, Edge, or other browsers, try the following:
- Clear browsing data : including cache, cookies, and history.
- Disable extension plugins : Some ad blocking plugins may prevent some web pages from loading.
- Change browser test : For example, use Firefox or IE to open the same link to see if there is still an error.
If a browser has always had problems and other browsers are normal, you can be sure that the browser's configuration file is corrupted or plug-in conflicts.
Turn off firewall or antivirus software temporary testing
Sometimes third-party firewalls or security software can block access to certain websites. You can try to temporarily close these software to see if the problem disappears.
- Open Control Panel → System and Security → Windows Defender Firewall → Click on "Enable or Turn Off Windows Defender Firewall" on the left.
- Temporarily turn off the firewall (note that it is only used for testing, remember to restore).
If you have installed third-party antivirus software such as 360 and Kaspersky, you can also try to exit the main program and try again.
Basically, these are the more common inspection methods. Start with the simplest check, step by step, and in most cases you can find the reason. If you really can't handle it, you can also try to contact the Internet service provider or official technical support.
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