When you attempt to turn off your Windows 11, you might come across the "Windows 11 cannot shut down" problem. This issue can arise due to various causes. You can now read this article from MiniTool to discover some methods to resolve the issue.

It can be frustrating to face the "Windows 11 cannot shut down" problem. Below are some approaches to address this issue.

Solution 1: Modify Settings via Control Panel

Initially, you can try altering settings through Control Panel to solve the "Windows 11 fails to shut down" problem. Here are the steps:

Step 1: Input Control Panel into the Search bar and click Open to access it.

Step 2: Select Hardware and Sound. Then, click Power Options > Change what the power buttons do.

Step 3: Subsequently, set the action to Shut down, and then choose Save changes.

Solution 2: Attempt Alternative Ways to Turn Off Windows 11

Press and hold the actual power button until the computer powers off. Even if a software malfunction stops you from using the mouse or keyboard to shut down Windows 11, most computers will respond by pressing and holding the power button.

Alternatively, press the Ctrl Alt Del keys simultaneously, then pick the power icon, and subsequently choose Shut down.

Additionally, you can utilize Command Prompt to shut down Windows 11. Simply type shutdown /s and press the Enter key.

For more details, refer to: How to Shut Down or Restart Your Windows 11 Computer?

Solution 3: Execute a System Restore

If the previous solutions prove ineffective, you can attempt performing a system restore to tackle the "Windows 11 device won't shut down" issue. Be aware that this method is only feasible if you've previously created a system restore point. Follow the guide below to proceed:

Step 1: In the Start menu, search for Create a Recovery Drive and open it. This will direct you to the System Protection tab in the System Properties.

Step 2: Next, click System Restore. Now select the restore point to which you wish to revert your system.

Step 3: Press the Scan for Affected Programs button. This will indicate the changes that will be made. It will inform you about the applications that will be removed or added to your system since they were added or removed after creating the restore point.

Step 4: Then, click Next to proceed with the system restore. Once completed, click Finish, and then close the window. This will restore your system to the selected system restore point.

Solution 4: Conduct a Windows Update

The final approach to resolving the "Windows 11 won't shut down" issue is to carry out a Windows update. Here are the instructions.

Step 1: Launch the Settings app by pressing the Win I keys on the keyboard.

Step 2: Go to Update & Security > Windows Update. If there are updates available, Windows will automatically begin checking for updates and then download and install them on your computer. Following the download, Windows needs to restart multiple times to complete the installation.

Closing Remarks

How to fix the “Windows 11 won’t shut down” issue? After reading this article, you have gained valuable insights. If you have any thoughts, send an email or leave a comment below.

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