When connecting to Wi-Fi, a mobile hotspot, a printer, or similar devices on your Windows computer, you might encounter an error stating "Windows cannot retrieve network settings from the router." This article offers several practical solutions provided by MiniTool to help you resolve this issue efficiently.

How to Resolve the Error "Windows Cannot Retrieve Network Settings from the Router"

If you're facing this issue on your Windows 10/8/7 computer, don't panic. Below are some simple troubleshooting steps to address the problem.

Verify Credentials

Incorrect credentials can lead to this error. Ensure that you enter the correct security key, password, or PIN for your router.

Perform a Power Cycle on the Router

This is a standard procedure when dealing with network issues. A basic power cycle often resolves many problems.

To perform a power cycle, switch off the router and unplug its power cord. Wait for about a minute, then reconnect the power cable and turn the router back on to check if the issue persists. For more details, refer to this related article: How to Restart a Router and Modem Properly.

Test Another Device

Using another device can help determine whether the problem lies with your Windows system or the router itself. If other devices do not display the same error, the issue likely stems from your Windows setup.

Disable and Re-enable the Network Connection

Disabling and then re-enabling the network connection can sometimes fix the problem. Many users have found this method effective. Here's how to do it:

Step 1: In Windows 10, right-click the network icon and select Open Network & Internet settings.

Step 2: Click Change adapter options.

Step 3: Right-click your network connection and choose Disable.

Step 4: After a few seconds, right-click again and select Enable.

Check Device Drivers

If your device does not support the router or is incompatible, Windows will fail to obtain network settings. Check your device drivers to ensure they are up-to-date. You can uninstall and reinstall them or update them to newer versions. For guidance, see this article: How to Update Device Drivers in Windows 10 (2 Methods).

Execute Windows Troubleshooter

Windows includes built-in troubleshooters for various issues, such as network problems, audio issues, and more. To address the error "Windows cannot retrieve network settings from the router," you can run the Windows network troubleshooter.

Step 1: In Windows 10, navigate to Settings > Update & Security > Troubleshoot.

Step 2: In the Internet Connections section, select Run the troubleshooter.

Step 3: Follow the on-screen instructions to complete the troubleshooting process.

Enable Network Discovery

Turning on network discovery might also resolve the issue if Windows fails to set the network settings. Go to Control Panel > Network and Sharing > Change advanced sharing settings. Expand Private, enable network discovery, and activate file and printer sharing.

Final Thoughts

To eliminate the error "Windows cannot retrieve network settings from the router," follow the methods outlined above. Give them a try to resolve your issue effectively.

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