HP Envy 4520 Printer Troubleshooting Guide: Solve Printing Blank Pages or Color/Black Printing Issues

The HP Envy 4520 is an all-in-one machine that supports printing, copying, scanning and photo printing, and provides duplex and borderless printing. However, when printing with the printer from a browser, email, or elsewhere, you may encounter some problems, such as the HP Envy 4520 fails to print color (black and white only), black or blank pages.

Here are the detailed steps to resolve these printer problems:

HP Envy 4520 Color/Black Printing Error or Other Printing Error

The HP Envy 4520 cannot print color/black, and possible reasons include driver problems, color printing is disabled, printhead not clean, etc. You can try the following:

1. Reinstall the print driver

Outdated or corrupted print drivers can cause HP Envy 4520 printing errors. Please reinstall the print driver:

• Step 1: Enter "Add or Remove Programs" in the search box and click the results.
• Step 2: Uninstall the printer application from the installed programs list.
• Step 3: Go to Control Panel > Devices and Printers.
• Step 4: Locate your printer, right-click it and select "Delete Device".

After uninstalling the printer and its drivers, reinstall the printer and drivers:

• Step 1: In the Devices and Printers interface, click Add Printer.
• Step 2: Click "The printer I want is not listed" and select an option to connect the printer to the computer.
• Step 3: Download the HP Envy 4520 driver for Windows 11/10 from the official HP website and download it to your computer.

2. Enable color printing

If this feature is disabled, there may be an issue where the HP Envy 4520 cannot print color. Please enable it:

• Step 1: Go to the Devices and Printers page in the Control Panel.
• Step 2: Right-click on your HP printer and select Print Preferences.

• Step 3: Under the Paper/Quality tab, select Color for color printing or Black and White for black and white.

3. Clean the print head

If the HP Envy 4520's printhead is not cleaned for a long time, it will not print color. You can try cleaning the printhead with a tissue, or perform the following steps:

• Step 1: On the printer, touch Settings.
• Step 2: Touch Tools > Clean Cartridge or Clean Printhead.

4. Use original HP ink cartridges

To fix the problem that the HP Envy 4520 cannot print color/black, you should use the original HP cartridge. Otherwise, the printer's functions and components may be damaged for a long time, causing printing problems.

5. Check the ink level

Low ink volume can lead to a degradation in print quality. Simply go to the printer control panel and touch the ink icon to display the currently estimated ink amount. If the ink level is very low, replace the new ink cartridge.

6. Calibrate the printer

This method is useful if HP Envy 4520 prints blank pages or has other printing problems:

• Step 1: Touch Settings on the printer control panel.
• Step 2: Go to Tools > Calibrate Printer and the printer will start printing the calibration page.
• Step 3: Lift the scanner cover and place the page print side facing down on the scanner glass.
• Step 4: Close the lid and touch OK to calibrate the cartridge.

7. Other solutions

• Make sure you are using paper that is suitable for printing jobs.
• Print a print quality diagnostic report.
• Check for defects in color blocks.
• Check the alignment lines and green color blocks for defects.
• Manually clean the area around the ink nozzle.
• Send the printer to repair.

For more operations, please refer to the HP support page. These solutions are suitable for other HP printers including ENVY 4511, 4512, 4513, 4516, 4520, 4521, 4522, 4523, 4524, 4525, 4526, 4527, 4528, HP DeskJet Ink Advantage 4535, 4536, 4538, 4675, 4676, 4678 and OfficeJet 4650, 4652, 4654, 4655, 4656, 4657, and 4658.

If there is a problem with HP Envy 4520 printing, try these fixes, hoping to resolve your printer problem.

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