Resolve Windows 11 installation of Amazon Appstore error: "This app does not run on your device"

You may try to install Amazon Appstore through the Microsoft Store, but you encounter an error message "This app does not run on your device". Don't worry, this article provides several easy ways to solve this problem.

Amazon Appstore allows you to easily access the growing catalog of Android apps and games on your Windows 11 computer or tablet, and play games directly on your Windows computer, using educational apps and children's apps.

Since Amazon Appstore is not preinstalled, you need to download and install it from the Microsoft Store. However, some users reported that the installation failed and the error message "This app cannot run on your device" appeared, for example:

The following methods can help you solve this problem:

Method 1: Update the Microsoft Store

1. Click the Start menu and select Microsoft Store to open the App Store.
2. Click the library on the left and scroll down to see if there are any Microsoft Store updates. If so, click the update button to install the latest version.

After the update, close and reopen the Microsoft Store and try to install Amazon Appstore again.

Method 2: Enable Hyper-V and virtual machine platforms

Installing Amazon Appstore requires enabling Hyper-V and virtual machine platforms.

1. Click the search icon on the taskbar, search for "Enable or Turn Windows Features", and then turn on.
2. Locate and select Hyper-V and virtual machine platforms.
3. Click OK to save the changes.

Check if the error message disappears. If the problem persists, try the next method.

Method 3: Run the Microsoft Store application troubleshooter

Windows built-in troubleshooter can help you solve Microsoft Store app problems.

1. Press the Windows I key to open the Settings app.
2. Go to System > Troubleshooting > Other Troubleshooting Programs .
3. Find the Windows Store app and click the Run button next to it. The tool will start running and fix the issues found.

Method 4: Disable your antivirus software or firewall

Antivirus software or Windows Defender firewall may block Amazon Appstore downloads. Try to disable them temporarily.

Method 5: Run DISM and SFC

Running DISM and SFC can repair or recover lost or damaged system files.

1. Use the search function to search for "cmd" and click "Run as administrator" to open the command prompt.
2. Enter DISM.exe /Online /Cleanup-image /Restorehealth in the command prompt and press Enter .
3. Enter sfc /scannow in the command prompt and press Enter .
4. Restart the computer and check if you can successfully download and install the Amazon Appstore.

Summarize

Hope the above method helps you resolve the "This app does not run on your device" error that appears when downloading Amazon Appstore in the Microsoft Store. If you have any other questions, please leave a message in the comment area. You are also welcome to share your experience and suggestions.

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